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AI-Driven Customer Experiences with Avis’ Ravi Simhambhatla & Royal Caribbean’s Martha Poulter
Manage episode 463442628 series 2503113
Contenido proporcionado por Metis Strategy. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Metis Strategy o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In a panel from last year’s Metis Strategy Summit, Royal Caribbean’s CIO Martha Poulter and Avis Budget Group’s Chief Digital and Innovation Officer Ravi Simhambhatla share how they’re harnessing AI to transform customer experiences and operations. During the discussion, these executives explore how AI-driven personalization boosts conversions, the role of predictive models in operational efficiency, and the importance of blending digital and physical realities. From improving asset utilization to reducing waste and empowering employees, discover how these industry leaders are shaping the future of travel and hospitality.
Highlights include:
- AI-powered vacation planning at Royal Caribbean: Simplifying complex customer journeys.
- Avis Budget Group’s innovative use of predictive AI models to optimize fleet utilization.
- Operational excellence: Transforming food waste and sustainability challenges into data solutions.
- The intersection of technology and customer satisfaction in travel and hospitality.”
350 episodios
AI-Driven Customer Experiences with Avis’ Ravi Simhambhatla & Royal Caribbean’s Martha Poulter
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Manage episode 463442628 series 2503113
Contenido proporcionado por Metis Strategy. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Metis Strategy o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In a panel from last year’s Metis Strategy Summit, Royal Caribbean’s CIO Martha Poulter and Avis Budget Group’s Chief Digital and Innovation Officer Ravi Simhambhatla share how they’re harnessing AI to transform customer experiences and operations. During the discussion, these executives explore how AI-driven personalization boosts conversions, the role of predictive models in operational efficiency, and the importance of blending digital and physical realities. From improving asset utilization to reducing waste and empowering employees, discover how these industry leaders are shaping the future of travel and hospitality.
Highlights include:
- AI-powered vacation planning at Royal Caribbean: Simplifying complex customer journeys.
- Avis Budget Group’s innovative use of predictive AI models to optimize fleet utilization.
- Operational excellence: Transforming food waste and sustainability challenges into data solutions.
- The intersection of technology and customer satisfaction in travel and hospitality.”
350 episodios
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Similar a Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
Redefining AI is the 2024 New York Digital Award winning tech podcast! Discover a whole new take on Artificial Intelligence in joining host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and ...
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continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
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continue reading
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…
continue reading
Every Friday and Sunday, Slate’s popular daily news podcast What Next brings you TBD, a clear-eyed look into the future. From fake news to fake meat, algorithms to augmented reality, Lizzie O’Leary is your guide to the tech industry and the world it’s creating for us to live in.
…
continue reading
TechStuff is getting a system update. Everything you love about Tech Stuff now twice the bandwidth with new hosts, Oz Woloshyn (Sleepwalkers) and Karah Preiss (Sleepwalkers). Oz and Karah bring humour and wit to the table as they break down what's happening in tech...and what it says about us. TechStuff is the podcast where technology meets culture. We speak to the folks building the future to understand what tomorrow will look like and how our technology is changing us: how we live, how we ...
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continue reading
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Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
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Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
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continue reading
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