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Season 1 Episode 7: Introduction to Sugar Serve for Admins
Manage episode 313694876 series 3282210
Contenido proporcionado por Andrea Ayers. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Andrea Ayers o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this podcast episode, we review five major features and what you need to configure, set up, or adjusted in Sugar Serve to take advantage of the benefits they offer your end-users. We also are announcing a giveaway in this episode. Listen to find out how you can win a free SugarU class.
Below are links mentioned in this podcast episode that you might want to reference for more information.
Sugar Serve Best Practice Giveaway Submission: https://forms.gle/YNRoNPtFRQVbARRH9
Console Management (Admin Guide): https://support.sugarcrm.com/Documentation/Sugar_Versions/11.1/Serve/Administration_Guide/Console_Management/
Amazon Web Services (Admin Guide): https://support.sugarcrm.com/Documentation/Sugar_Versions/11.1/Serve/Administration_Guide/Amazon_Web_Services/
Get Started with Amazon Connect (AWS): https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-get-started.html
SugarPredict for Serve User Guide: https://support.sugarcrm.com/Documentation/SugarCloud_Services/SugarPredict/SugarPredict_User_Guide_for_Sugar_Serve/
Creating a Business Center Administrator: https://support.sugarcrm.com/Documentation/Sugar_Versions/11.1/Serve/Administration_Guide/Business_Center_Management/#Creating_a_Business_Center_Administrator
Steps to Complete the Case Follow-up Date Management v2: https://support.sugarcrm.com/Knowledge_Base/SugarBPM/Process_Definition_Setup_Case_Follow-Up_Date_Management/#Steps_to_Complete
Process Business Rules (Admin Guide): https://support.sugarcrm.com/Documentation/Sugar_Versions/11.1/Serve/Administration_Guide/SugarBPM/Process_Business_Rules/
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