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015 | Does your Sales Process map your Customer's Journey?
Manage episode 292748007 series 2865338
Contenido proporcionado por Story Ninety-Four, Mike Foster, and The Entrepreneurs Mentor. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Story Ninety-Four, Mike Foster, and The Entrepreneurs Mentor o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode, Mike Foster, The Entrepreneurs Mentor, shares his thoughts about how your sales process should consider and map the customer's journey.
00:00 - Introduction
01:10 - Key steps of the customer journey
02:00 - The extended customer journey
02:31 - Finding failures in your sales process
03:30 - Identifying touchpoints
05:30 - Customer's emotions
06:50 - Communication between marketing and sales
07:36 - Finding the best solution
Connect with Mike Foster, The Entrepreneurs Mentors
Website: entrepreneursmentor.co.uk
YouTube: youtube.com/c/MikeFosterOxford
LinkedIn: linkedin.com/in/mikefosteroxford
Twitter: twitter.com/mikefozoxford
Instagram: instagram.com/mikefozoxford
Facebook: facebook.com/TheEntrepreneursMentor
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