It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Contenido proporcionado por Ashley Graizevsky and Seth Adler. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ashley Graizevsky and Seth Adler o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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What Does it Take to be the Best of the Best?
Manage episode 360927590 series 1437045
Contenido proporcionado por Ashley Graizevsky and Seth Adler. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ashley Graizevsky and Seth Adler o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Hear from the Best GBS and The Best Service Provider Impact Award Winners
SSON's Impact Awards represent the highest level of recognition for the impact shared services have on enterprise.
The awards are open to shared services and GBS globally, with winners announced at SSON's flagship events. Impact Award winners represent shared services operating at the peak of their performance, and demonstrating leading practices.
At SSOW Orlando, Tesco Business Services took home the Impact Award for World's Best GBS, and Capgemini for Best Service provider.
In this episode, hear from two award winning companies on what it takes to be the best of the best. This episode covers:
- The winning ingredients for high-value service delivery
- What it takes to mature a service center
- The importance of continuous improvement as a culture and strategy for change
109 episodios
Compartir
Manage episode 360927590 series 1437045
Contenido proporcionado por Ashley Graizevsky and Seth Adler. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ashley Graizevsky and Seth Adler o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Hear from the Best GBS and The Best Service Provider Impact Award Winners
SSON's Impact Awards represent the highest level of recognition for the impact shared services have on enterprise.
The awards are open to shared services and GBS globally, with winners announced at SSON's flagship events. Impact Award winners represent shared services operating at the peak of their performance, and demonstrating leading practices.
At SSOW Orlando, Tesco Business Services took home the Impact Award for World's Best GBS, and Capgemini for Best Service provider.
In this episode, hear from two award winning companies on what it takes to be the best of the best. This episode covers:
- The winning ingredients for high-value service delivery
- What it takes to mature a service center
- The importance of continuous improvement as a culture and strategy for change
109 episodios
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Similar a SSONext
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
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…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
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…
continue reading
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continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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continue reading
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