It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
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Contenido proporcionado por Ashley Graizevsky and Seth Adler. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ashley Graizevsky and Seth Adler o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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GBS Careers Corner: Frank Schüler on generating pride, resilience and belonging in your shared service centre
Manage episode 357131878 series 1437045
Contenido proporcionado por Ashley Graizevsky and Seth Adler. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ashley Graizevsky and Seth Adler o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode of GBS Careers Corner we are joined by Dr Frank Schühler. Frank is the Managing Director for DHL Global Forwarding‘s, Global Service Center which was recently named one of the top 20 most admired SSOs by SSON Research and Analytics. The shared services organization operates with 4600 employees located in Bogota, Mumbai, Chennai, Chengdu and Manila augmented by many bots operated by a Virtual Delivery Center based in Chennai. He has a wealth of experience in leadership, digital transformation and finance.
In this episode we discuss Frank's career path from military service to Global GBS Lead, focusing in on his advice on:
- Gaining international experience
- Use shared services reputation as an underdog to generate pride, energy, belonging and comradeship within your team
- Translating technology into tangible business benefits
109 episodios
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Manage episode 357131878 series 1437045
Contenido proporcionado por Ashley Graizevsky and Seth Adler. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Ashley Graizevsky and Seth Adler o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode of GBS Careers Corner we are joined by Dr Frank Schühler. Frank is the Managing Director for DHL Global Forwarding‘s, Global Service Center which was recently named one of the top 20 most admired SSOs by SSON Research and Analytics. The shared services organization operates with 4600 employees located in Bogota, Mumbai, Chennai, Chengdu and Manila augmented by many bots operated by a Virtual Delivery Center based in Chennai. He has a wealth of experience in leadership, digital transformation and finance.
In this episode we discuss Frank's career path from military service to Global GBS Lead, focusing in on his advice on:
- Gaining international experience
- Use shared services reputation as an underdog to generate pride, energy, belonging and comradeship within your team
- Translating technology into tangible business benefits
109 episodios
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Similar a SSONext
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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…
continue reading
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…
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The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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continue reading
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