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The Magic of Key Performance Indicators (Part 2) – Guest Lecture with Jared Correia
Manage episode 410077349 series 1061203
Contenido proporcionado por Solo Practice University® and Solo Practice University. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Solo Practice University® and Solo Practice University o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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In part 1 we discovered the magic of KPIs, basically analytics for Attorneys. Sounds dry (even I thought so when Jared presented the topic) but I soon learned it isn't. It's quite fascinating because at the end of the day it is measuring whether what you are doing is working and it's not cookie cutter. You can create measurements for anything you are doing so it is also quite creative. So, let's get to it and learn more!
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In Part 2 of this podcast, Jared and I continue our wild ride through the ethics of using Artificial (or Alternative) Intelligence in your law practice as we encounter AI hallucinations, pitfalls and legal traps. (We cover such a wide swath it takes up two podcasts). And, like is our tradition, we wander into some fantastical tangents on the future of AI, too. Join us and learn what you definitely need to know as you incorporate this powerful tool into your legal practice. Written by Susan Cartier Liebel…
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1 How Do You Market A New Law Firm or Relaunch Your Current Firm? – Guest Lecture with Jared Correia
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1 Wow! Why Lawyers Need to Cold Contact and How To Do It Effectively – Guest Lecture with Jared Correia
Do lawyers needs to cold call? Seriously? Yes. In today's environment lawyers need to have a robust program for cold calling and how you can do it effectively and efficiently and without violating the rules against solicitation. Yes...listen to this. You will be glad you did. Written by Susan Cartier Liebel…
We are concluding this incredible series of Days of Future Passed – Law Practice in 2025 discussing meeting clients’ new demands of you and your practice including implementing: Efficiences Data Security KPIs Analytics Collaboration Sharing Embedding Outside Counsel If you are looking to build your presence with a serious marketing effort that is progressive, you’ll […] Written by Susan Cartier Liebel…
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The acronym KPI (Key Performance Indicators) often strikes terror in the uninitiated lawyer. However, they are not only nothing to fear but a simple documentable measure you should embrace. KPIs are simply measurements of performance and they can measure anything you are doing; how many clients you close from leads, your collection rate, the number of cases you handle per month, etc. Once you understand you have all these measurable activities already available to you through the tools you use in your practice today (like your case management software) and actually start using them, your practice will only become more efficient and be more profitable. Put your fear aside, listen and learn. Written by Susan Cartier Liebel…
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1 Rise of the Machines – Is AI Ready To Impact Your Solo Law Firm – Guest Lecture with Jared Correia
This is a MUST LISTEN podcast. Artificial Intelligence (AI) and now Generative AI has hit the world like a meteor and the consequences are and will continue to be profound. You may be more familiar with the term ChatGPT because it is spreading like a contagion. Today we are going to talk about how you can either take advantage of Generative AI, or be left behind. And you don't want to be left behind because when used properly, Generative AI can save you and your solo/small firm immeasurable amounts of time and money while making you more profitable. Listen and learn. Written by Susan Cartier Liebel…
In part four we are going to look at trends in law firm ‘employees’ and we use the term very broadly. Why broadly? Because we need to look at the role of non-lawyers, AI (Artificial Intelligence) as an ‘employee’, Technology as an ‘employee’. Yes, we have to expand the term ‘employee’ because the world is changing rapidly. So, join us. It will be informative as always. Written by Susan Cartier Liebel…
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In Part 2 of our series, Days of Future Passed - Law Practice in 2025, we will discuss two critical topics; what will it mean to actually be a lawyer in 2025 and how will we price our services and collect on those fees. What are the clients' expectations of who we are and how they should value our services? It's a truly provocative and informative conversation. Join us! Written by Susan Cartier Liebel…
1 New Series: Days of Future Passed – Law Practice in 2025 – (Part 1) – Guest Lecture with Jared Correia
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Solo Practice University® Guest Lectures
1 Networking in a Pandemic and Post-Pandemic World – Have We Lost Something and Don’t Even Know It? – Guest Lecture with Jared Correia
Lawyers fundamentally know the importance of networking. Newer lawyers growing in their practices these past few years know it in theory but haven't experienced the value of in-person events for making connections. In this pandemic/post-pandemic world are we losing something of value we don't realize in exchange for rationalizing the convenience (and some would argue safety) of connecting on line? This is an important discussion for lawyers, conference organizers, educators and more. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
This is a very 'sexy' topic, or we at least think so. How do you get great Search Engine Optimization (SEO) without paying for it. Let's face it, if you are just starting out you just can't afford it. It's cost prohibitive for your desired search terms or queries. We talk about some great workarounds to help you get there. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Should professionalism be defined by others...or by you? Jared and I dig into this important question and we come at it from our typical unplugged perspective. We believe you'll find it both enlightening and liberating. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
We all think we are so busy all the time. We have no time for anything. We are exhausted.We abandon self-care, projects that need attending, And as busy as we are, we accomplish less and less. How does this impact your solo practice, your growth both personal and professional, your income? Is it classic avoidance? Lack of structure? Listen and learn how to avoid busy-ness and tackle the important tasks and feel accomplished in your solo practice..and your life. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Today's employee is not your father's employee. The hiring market is hot but do you know what employees want today? I'm guessing no. It's a whole new world out there and you had best understand the post-Covid hiring requirements for today's employees. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
What is your ultimate goal? To retain more of your earnings, right? Today Jared and I talk about six different strategies, not complex, which need to be consistently applied. Learn about these simple options you can execute on to make your financial goals a reality. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
This is such a forward-thinking podcast. We're talking professional law firm management, bringing in non-lawyers to do those business-growth tasks to take you to the next level in the 21st century. As always, we wander into the stratosphere and you will enjoy the ride. I promise. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Is creating a virtual workforce the future of law practice? Why is creating a virtual workforce not getting the attention it deserves in the legal community? Is it the lawyer's personality? The incessant need to micromanage employees? Is it not knowing how to manage a virtual workforce? But what do you do in a crisis, a hurricane, a wildfire, a pandemic? Does your practice just come to a halt? We discuss at length and in depth the pros and cons and then how to overcome the cons. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 ‘Billed to Last’ – Pricing Models for Law Firms in 2022 and Beyond – Guest Lecture with Jared Correia
If a global pandemic isn't enough to get you to reimagine your law firm, including your billing model, what are you waiting for? An asteroid strike? Clearly, now is the time to rethink your billing model and start creating a sustainable client-friendly billing model which will give you both profitability and client satisfaction. The models are out there and being reimagined on the daily. The time to revisit and change your model is now. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 The Purpose of an Initial Consultation. It’s More Than You Think – Guest Lecture with Jared Correia
Jared and I discuss one of our favorite topics - the Initial Consultation. While the goal is to get a new client, what you are trying to accomplish is multi-layered and it changes over the course of your legal career. This is a podcast to bookmark and keep referring to over and over, again. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 Hyper-Efficiency in the Time of Pandemics & Business Interruptions – Guest Lecture with Jared Correia
What happens in a world of unexpected business interruptions, prolonged business interruptions, life-altering business interruptions and life interruptions. This podcast was recorded earlier during the pandemic but our conversation is timeless because it discusses how to make your practice hyper-efficient all the time. Even those who have worked from home previously, this has changed, too, in a major way. Jared and I discuss the changes and how to make your practice hyper-efficient. And then ask yourself, will you keep these new changes going forward regardless. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Every one you meet will have a differing opinion on how to market your law firm. It can be exhausting and confusing. But more importantly, it can make or break your solo/small firm practice. Truly. How do you differentiate yourself? And will you? Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
1 How Will Alternative Business Structures Impact Law – 2022 Version – Guest Lecture with Jared Correia
We've all heard about Alternative Business Structures (ABS) and how they have been kept at bay, for the most part, from changing the legal profession. Well, guess what? We predict the fortress walls will be crumbling and we even hint at who the players will be who will be allowed entry. And maybe sooner than we think. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
How has the pandemic and the fallout from the pandemic changed your feelings about your solo/small firm practice? How has it changed how you will practice going forward? This is a very important discussion because, guess what? Your clients were changed, too. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
How do you create a turn-key law practice from the day you start practicing law? In this day and age of disruptions to society, from pandemics to snow storms to wildfires, how do you create a seamless practice which can handle these disruptions, change of personnel and more, and then be saleable by just 'handing over the key' to the practice? This is the million dollar question and the future of law practice for solo/small firms. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Every situation, good or bad, we face in life presents opportunities for those who can capitalize on what is happening. It is no different for those looking to venture out in solo practice. This last year shook up the world for practically everyone. Even if you are already solo, you had to rethink how you were approaching your practice. So, join us as we discuss the opportunities! Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
We all know that this pandemic has really shaken things up – on both a micro & macro scale. The industry has changed, but so has day-to-day. When your dog is your coworker, your bedroom is your office and the lines of what used to be your workday are now blurred more than ever, life and work have definitely changed. But have you changed with it in order to meet client expectations? Many solo and small firms have been presented with a fight or flight scenario, and while it’s incredibly sad to see, the folks who were forced to try new things & pivot often found more success. And the overall goals haven’t changed for these solo and small firms – they want to create a sustainable business model & still have that desire for growth. Listen and Learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
By now you’ve heard about the lawyer who was videoconferencing on zoom with a federal judge and couldn’t remove a cat filter. It was funny, embarrassing, and went viral. To his credit, he kept his composure. However, it has opened up an important conversation about web conferencing best practices, security, audio and video settings, and […] Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 Working Remotely Is Here to Stay. Now it’s Time to Reimagine How You Work Virtually – Guest Lecture with Jared Correia
The pandemic has thrust virtual work into the spotlight. While for some it's no different than pre-pandemic work, for others it is a sea change in how they conduct business. It is showcasing the financial benefits and work-life perks of remote work. But, it is also laying bare the weaknesses in our solo/small firm practices and highlighting where we all need to improve. It is critical we start reimagining working virtually from acquiring new clients to the courthouse. What will it look like a year from now? What technologies will shine and others disappear? What technologies must you implement or upgrade to stay competitive? This is a fascinating guest lecture to help you start reshaping your future work world. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 How To Protect The Health of Your Practice and Yourself During a Pandemic and the Rest of Your Lives – Guest Lecture with Cynthia Sharp and Becky Howlett
Did you know the World Health Organization has classified 'Burnout' as a health issue? Did you know that burnout is not based on the number of hours you work but the quality of those hours? Cynthia Sharp and Becky Howlett founded legalburnout.com, a resource to help solo and small firm practitioners navigate the emotional roadmap of solo/small firm practice to keep you healthy and grounded through a pandemic and the rest of your lives. This information-packed podcast will have you taking action immediately to help ground you and elevate you at the same time. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Many solos don't know how to value and sell their law firm because most solos don't understand the value of what they've created even when they are no longer a part of the firm. Listen and learn how to value and sell your solo practice. Know how to create a succession plan. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
What's in a name? Everything. How do you build your brand with your solo/small firm name? What limitations are there for law firms? Many! This is a very interesting discussion and, as always, we have fun as we teach. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
2020 is proving quite the year and we're only in the 2nd Quarter! What we are experiencing now is unlike anything we have seen in our lifetimes. Yet, life must go on and so must your practice. But how do you practice in the age of pandemics? Jared and I discuss the changes, the modifications, both technical and emotional. How do you pivot your marketing so as not to be insensitive but more human? What technology must you use now? How do you handle it all without falling apart? We answer these questions and more so join us. You'll be glad you did. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
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Solo Practice University® Guest Lectures
1 Is the Billable Hour Finally on Its Death Bed? Who Knows? Maybe Jared Correia Does! Guest Lecture with Jared Correia
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Solo Practice University® Guest Lectures
1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 5 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth how to be successful. Here is Part 5. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 4 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded six free guest lectures covering the vast topic of What Clients Want: Managing Legal Consumer Expectations in 2019-2020. Here is the 4th installation. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 3 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. This is a great 6 part lecture series. enjoy Part 3 - Listen and Learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 2 – Guest Lecture(s) with Jared Correia
(You can listen to Part 1 here.) Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth: How Legal Consumers Find Law Firms What Legal Consumers Want Marketing Requirements for a Modern Law Firm […] Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Guest Lecture(s) with Jared Correia
Jarred and I have recorded five free guest lectures covering the vast topic of What (Clients) Want: Managing Legal Consumer Expectations in 2019-2020. It is nearly five hours of us discussing in depth: How Legal Consumers Find Law Firms What Legal Consumers Want Marketing Requirements for a Modern Law Firm Intake Procedures/Forms How Modern Law […] Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
There is a rhythm to growing a solo/small firm practice. Usually, around year three you finally feel comfortable and then it happens. You are swamped and you realize you need to grow. You are in a bit of a crisis. Listen and learn and we will share how to navigate the inevitable growing pains, not just in year three, but every other growth spurt you will experience. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 The Impact of the Current Boom in Legal Tech Investment on the Solo/Small Firm Lawyer – Guest Lecture with Jared Correia
Today Jared and I discuss the multi-millions being invested in legal technology, all of which is aimed to change the practice of law. How does this investment impact your practice? Is the tail wagging the dog? Are investors telling you how to practice based upon the technology they create? Listen and then share your thoughts. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Do you want to start a solo practice in a rural America? Do you want to learn how to be successful, understand the way to do it right?Who better to present a jam-packed guest lecture on this subject than Gary Bauer, lawyer and Chairman of the General Practice Solo Concentration for twenty years at WMU Cooley Law School. Gary feels very strongly there is so much potential for young (and not so young) lawyers to lives quality lives serving the legal needs of those in rural areas. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Technology competence and compliance are more important than ever today and new rules have been put into place which you must observe. Who better to discuss how to fulfill your obligations than Jarred Correia. Listen and learn as we talk about the challenges and the solutions to this 21st century mandate for successful practice. Written by Susan Cartier Liebel…
Going solo with intention and doing it the right way is going solo by design. Who better to present a jam-packed guest lecture on this subject than Gary Bauer, lawyer and Chairman of the General Practice Solo Concentration for twenty years at WMU Cooley Law School. Gary and I are kindred spirits. His information is purposeful, thoughtful and complete. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
We welcome back Cynthia Sharp, ABA/GP Solo Rock Star for her third and final podcast on The 6 Steps to Client Mastery which now walks us through the processes (and soft skills) necessary to handle difficult clients, get your fees, conclude the matter and turn your happy clients into lifetime referral sources. This is not to be missed. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Our series of guest lectures with ABA/GP Solo Rockstars continues and the inimitable Cynthia Sharp continues sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp details how this relationship starts from before your clients become clients right through to those same clients becoming an endless source of referrals. You will learn that process is the key to success. It is great to get the masters of the game sharing their wisdom with all of you. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
While not too much in the main stream media, there is a grass roots movement of on line lawyer communities unaffiliated with traditional legal organizations. I bet you belong to one and don't even realize you are part of a movement! Why is this happening and where are they congregating online? Should you belong to one? Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
And so begins our series of guest lectures with ABA/GP Solo Rockstars. First up is the inimitable Cynthia Sharp sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp details how this relationship starts from before your clients become clients right through to those same clients becoming an endless source of referrals. You will learn that process is the key to success. Join us for Part 1 of this extraordinary guest lecture. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
What is so different in starting a law firm in 2018 vs 2008? There are so many differences: not just in technology but the economy, marketing and financial management. Join us in this very interesting discussion. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
How do you onboard modern clients in the 21st Century? In today's podcast you will learn about what clients value. Do they want speed, responsiveness, mobile access? Do they want intake options such as online forms, chatbots, text messaging? How do you create and respond to the client's journey from finding you through resolution? You'll learn all this more today. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 Can Entrepreneurial Lawyers Fail and Survive…Even Become Successful? Guest Lecture with Jared Correia
We ask the single most important question - can lawyers fail and survive and go on to thrive? Our position, failure is not a bad thing. What matters is what you do after your failure. Listen and learn. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
While recorded over the summer, the sentiment remains the same over any stretch of downtime. It is great to plan soft relaunches of your firm during slow periods. Soft relaunches can include the announcement of a new employee, new website design, rebranding, any number of changes in your firm that give you a new marketing opportunity. So, listen and learn. (Oh, and enjoy Jared's heavy breathing. He gets excited for these podcasts!!) Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
In an ever-expanding pool of Legal Technology Solutions, how do you pick the right technology for your solo/small firm? How do you address the mandatory need for cybersecurity to prevent hacking and protect your clients' data? How do you protect your livelihood in a catastrophe? Chelsey's knowledge will leave you a little breathless. Listen to this jam-packed podcast before you download her incredible her free100 page 2017 Legal Technology Buyer's Guide . Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
If you've wanted to create a virtual law practice, or 'virtualize' your law practice incrementally, this is the guest lecture for you. Learn how to get started (and the rationale why) in this nearly hour long podcast filled with invaluable information. Written by Susan Cartier Liebel
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Solo Practice University® Guest Lectures
You know you need to transition over to more automation in your practice. You read the benefits. Lawyers you know can't say enough about the time-savings. You watch them accessing their entire office from their smartphone with a tinge of jealousy but you can't seem to move off the mark. Now you've got the added pressure of the clients demanding it, plus asking for lower costs for your services and you are getting squeezed. Rules of Professional Conduct and ABA Opinions are putting further pressure on you labeling you 'incompetent' if you don't get up to speed on all of it; e-discovery, electronic filings and more. Listen to this podcast and learn how to transition. It's important you do. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
What if you had to market your law firm without using any money? Literally: no money, at all. It turns out that you can develop a vibrant marketing plan without spending one cent. This guest lecture you will learn practical marketing tactics that you’ll be able to employ. Join us as we lay out specific networking and content marketing strategies to apply to your no-cost legal marketing. Learn how as Jared Correia and I discuss in this lively guest lecture. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
In the late 90's and definitely into the 21st century, the law firm fee structure is morphing and changing under tremendous pressure from clients and the economy. But where do new solos (and some not-so-new) lawyers go to learn about the what fee structures are out there? Jared and I discuss the pressures and those very fee structures. Join us! Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Have you ever been grieved? The odds are you will. You've planned for the actual process of addressing the grievance, maybe. But odds are you've not planned for the emotions of being grieved and how it will impact you moving forward. Join us as we talk more in depth about the root of the emotions surrounding a grievance, how it can negatively impact you and what you can do to work through them in a positive, pro-active way. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
How important is content marketing? It's actually incredibly important in today's marketing environment for new (and seasoned lawyers). Join us as we discuss what content marketing is, why it's important, what are the fastest, easiest, and cheapest ways to get good quality content into the universe, and what you should be writing about. As always, it's highly informative. Join us! Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
How do we stop worrying about money? In this guest lecture we focus on the particular emotional issues of solos and their relationship to money, those who are out on their own without a steady paycheck. There is also a psychology about money which is fascinating, how we live in judgment of others and how it impacts our actions and emotions day-to-day. Why do we worry when we are somewhat comfortable? Why will we share our most intimate feelings about various topics but feel the most vulnerable talking about money, feel the most shame if we don't seem to measure up. It's all in this great guest lecture with the incomparable Karen Caffrey. Join us! Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
When are you most vulnerable to a malpractice claim, when are you least? What are the ugly malpractice monsters are rearing their heads going forward? Are you safer as a a newbie or a more seasoned professional? The answers may surprise you. But most importantly, they'll inform you to help you with your practice going forward. Join Jared and I as we discuss these surprising landmines from our unique perspective. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Today, psychotherapist and JD, Karen Caffrey and I take a deeper dive into understanding the psychological ramifications of not taking a vacation (meaning rest) and our own inability to even recognize we need it which compounds the harm. Join us for this highly informative adventure and maybe you'll come out resolving to take some much needed time to rest and repair. We'll explain why and then show you how. Written by Susan Cartier Liebel…
Nearly 40% of all high-achieving people experience an observable phenomenon called ‘Imposter Syndrome’ - that feeling that you are a fraud, that you’ve fooled the world into believing you are capable and knowledgeable. And most people have experienced moments of this. This lecture is a more in-depth, companion piece to the blog post: Are You Suffering From Imposter Syndrome?. Learn more as we do a deeper dive into this important topic. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Nicole Black is the tech evangelist for MyCase. But long before she enjoyed her new position, she was a tech geek and advocate for tech in the legal space. The 21st legal consumer is different and their client service expectations are very different. If you don't know how to reach them, they are going to move on to the lawyer who does. Today, Nicole and I discuss reaching the 21st century client through technology. Learn how to be the lawyer the 21st century legal consumer will come to again, and again. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Society as a whole encourages suppression of feelings. The legal profession, as a micro-culture, further encourages lawyers to suppress their feelings. What happens when feelings are suppressed to such a degree? This is a very powerful 32 minutes. We discuss lawyers and how they deal with (and don’t deal with) feelings in the practice of law. […] Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Isolation will literally kill you. Yet many lawyers don't even realize they are isolated. They also don't realize there are many forms of isolation that are insidious and destructive. There is professional, personal and social isolation and you may not even understand you are isolated. Isolation is a mental health risk. Today we dig in to raise awareness in the legal community. These are very real and serious issues that have long term impact on your physical and mental health. And if this resonates with you at all, please seek out help. There are ways to manage this risk in a healthy and productive way. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
There is so much technology out there which can improve your practice. However, what are the major technologies you should be investing in and why? Jared and I talk about two types of technologies in this podcast: document automation and assembly software and case management software, not just a recitation of how they can improve […] Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
1 The Power of Networks Is Not Just For Commercial Legal Companies Anymore – Guest Lecture with Tony Lai
Amazon transformed the retail industry by networking small businesses together. It eventually replaced the individuality of each small business with it's own 'brand', Amazon. Eventually, small businesses were able to reduce their overhead further by cutting out their physical real estate, cutting employees and simply marketing and selling their goods through Amazon. This on-demand online company is a 'networked platform' and meets the customer where they are. Imagine a network for lawyers that has nothing to do with a commercially branded company, but through bar associations, or through certain law schools or an AmLaw 100 firm. Imagine a network for solos in a given state or region. Imagine a network driven by the lawyers. This is an eye-opening guest lecture which will help you to envision practicing the way you want to practice. Listen and learn. Written by Susan Cartier Liebel…
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Solo Practice University® Guest Lectures
Do you think a signed retainer agreement is the beginning or end of your marketing to gain a client? The beginning or end of the 'sale'? Today we talk about the reality that once a client retains you it is just the beginning of the sales 're-cycle' - the continuing process of re-affirmations that the client made the right choice in selecting you as their attorney. Listen and learn. Written by Susan Cartier Liebel…
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