¡Desconecta con la aplicación Player FM !
Talkdesk & Cleverly Co-Founder: Cristina Fonseca - Product obsessed, 5-min rule & not being distracted by competition
Manage episode 355472952 series 2783841
Cristina Fonseca, our very own VP of Product, knows a thing or two about being a founder. She has set up two companies specializing in CX: Talkdesk, back in 2011 (right after college!), which went on to raise over 250M USD; and Cleverly in 2017, now acquired by Zendesk.
In this one-to-one with Adam, she shares her experience:
Build trust. Stay present and proactively communicate with your customers.
Be aware of the market. If there is more than one company offering the same product, that means the demand is there.
- Share your knowledge. Make sure your team is aware of what the goal and product are, and use disagreements as an opportunity to reach compromises.
95 episodios
Manage episode 355472952 series 2783841
Cristina Fonseca, our very own VP of Product, knows a thing or two about being a founder. She has set up two companies specializing in CX: Talkdesk, back in 2011 (right after college!), which went on to raise over 250M USD; and Cleverly in 2017, now acquired by Zendesk.
In this one-to-one with Adam, she shares her experience:
Build trust. Stay present and proactively communicate with your customers.
Be aware of the market. If there is more than one company offering the same product, that means the demand is there.
- Share your knowledge. Make sure your team is aware of what the goal and product are, and use disagreements as an opportunity to reach compromises.
95 episodios
Kaikki jaksot
×Bienvenido a Player FM!
Player FM está escaneando la web en busca de podcasts de alta calidad para que los disfrutes en este momento. Es la mejor aplicación de podcast y funciona en Android, iPhone y la web. Regístrate para sincronizar suscripciones a través de dispositivos.