Episode 16: ServiceNow Performance Analytics

ServiceNow TechBytes

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8y ago 29:14

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In this episode of ServiceNow Techbytes, Heath Ramsey discusses how you can use Performance Analytics as the “face of your instance” to visualize data collected over time and improve your business processes.

This episode covers:

The history of Performance Analytics
How to obtain the application
Using indicators
Importance of time in Performance Analytics
Using breakdowns and dashboards
Sneak peek into Knowledge 16 and CreatorCon

For more information on Performance Analytics, see:

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