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Consumer at the Heart of Businesses
Manage episode 440761652 series 3589513
Contenido proporcionado por Indian School of Business (ISB). Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Indian School of Business (ISB) o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Putting your customers and consumers at the heart of your business strategy is the only sure way to build better businesses, says Aditya Ghosh, Co-Founder and Board Member Akasa Air, in conversation with Himanshu Tambe, Visiting Faculty, ISB. The episode explores crisis management, problem solving for the customer, and why building better institutions is far more important than focussing only on market share and valuations.
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