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Is AI Damaging Client Relationships?
Manage episode 410002008 series 3562569
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Is AI damaging client relationships by ditching humans? And, if so, what can executives do about it?
Courtney, David, and Mohan get to the bottom of that question in this week's roundtable. They talk about the need to balance AI utilization with human interactions and suggest ways that AI can help us build the human relationships that companies need to thrive.
After that, Pete speaks with BELAY's Krisha Buehler about how her team at BELAY continuously experiments with AI tools so they can stay on the cutting edge of customer experience.
All that PLUS Courtney and Pete talk about the important news in AI & Business including Workplace AI, robots and trackers are bad for quality of life, study finds and How Financial Services Firms Can Unleash the Power of Generative AI.
Read our new whitepaper: Unlocking the Power of AI: A Guide to Assessing Readiness for Business Transformation Sign up for the Knownwell Client Intelligence beta waitlist at https://knownwell.com/client-intelligence/ AI Knowhow is brought to you by the team at Knownwell.
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