We’re Here to Be Helpers with Alyson Rixner

Loan Officer Team Training with Irene Duford

In this episode of Loan Officer Team Training, I sit down with Alyson Rixner to talk about the NAR changes that are affecting homebuyers, sellers, Mortgage Loan Officers and Real Estate Agents. But more broadly, we discuss the core value that drives her work, especially in times of trial or changes: being a helper.

Alyson shares how this mindset shapes her approach to leadership, team building, and client relationships, and how it can make a profound impact in the mortgage industry. We’ll discuss the importance of empathy, service, and genuinely caring for others as key elements in creating long-lasting success. Whether you’re leading a team or working directly with clients, this conversation will inspire you to embrace the role of a helper in everything you do.

If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.

Get Loan Team Training for YOUR Team: loanteamtraining.com

Connect with Alyson and her team: https://orlickigroup.com/

Show Highlights:

00:00 - Introduction

01:45 - The Questions We Now Need to Ask

05:40 - When to Ask

07:15 - Educating the Homebuyer

10:15 - Compensation and Concessions are Different

13:15 - Thinking in Advance

14:30 - Sharing a Divorce Attorney

16:25 - It’s Harder to Do Our Jobs Now

17:35 - Helping Referral Partners Navigate This

19:50 - Align with the Right People

21:15 - We’re Here to Be Helpers