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How to Get Your Support Tickets Resolved Faster
Manage episode 310788024 series 3072779
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Details Matter
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When you are in a situation that requires software support from a third party, you may have some anxiety when submitting your support ticket, dreading the back and forth emails, or fear that you'll never hear back about your problem.
If you take a deep breath, capture these important items, then include them when submitting your support request, you'll help them help you in a more effective, efficient manner.
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