The Golf Podcast features all the latest golf news, instruction, and equipment from the point of view of real average golfers just like yourself.
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How to Teach Client Retention to Your Staff
Manage episode 297487394 series 2937187
Contenido proporcionado por Spapreneur Podcast. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Spapreneur Podcast o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
On today's episode of the Spapreneur® Podcast, Ramona Rice is taking you through the steps of training your staff to focus on client retention. According to Harvard Business Review, a 5% increase in a small business's customer retention rate can increase the business's revenue by up to 95%.
Subscribe to the podcast on Apple Podcast, Spotify, or your favorite podcast app.
Topics Covered:
- Why Client Retention is the Key Metric in Your Business
- How to Calculate Client Retention
- When to calculate
- Ways to increase retention
Resources Mentioned
174 episodios
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Manage episode 297487394 series 2937187
Contenido proporcionado por Spapreneur Podcast. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Spapreneur Podcast o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
On today's episode of the Spapreneur® Podcast, Ramona Rice is taking you through the steps of training your staff to focus on client retention. According to Harvard Business Review, a 5% increase in a small business's customer retention rate can increase the business's revenue by up to 95%.
Subscribe to the podcast on Apple Podcast, Spotify, or your favorite podcast app.
Topics Covered:
- Why Client Retention is the Key Metric in Your Business
- How to Calculate Client Retention
- When to calculate
- Ways to increase retention
Resources Mentioned
174 episodios
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Similar a Spapreneur Podcast
The Golf Podcast features all the latest golf news, instruction, and equipment from the point of view of real average golfers just like yourself.
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continue reading
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…
continue reading
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continue reading
There’s more news and less comprehension today than any historical period that didn’t involve literal witch trials, and trying to stay on top of it all can feel like playing a game of telephone with 30 people, except everyone’s speaking at the same time and like a third of them are openly racist for some reason. From Cracked co-founder Jack O’Brien, THE DAILY ZEITGEIST is stepping into that fray with some of the funniest and smartest comedic and journalistic minds around. Jack and co-host Mi ...
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