Customizing your views with Zoho CRM

Zoho CRM Podcast

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

hace 3 años 47:23

MP3•Episodio en casa

You can learn more about Atlanta Freshstart by visiting their website.

Write to us at : kassanndra.mr@zohocorp.com

Check out blogs and past episodes on our bulletin page.

9 episodios

Customizing your views with Zoho CRM

Zoho CRM Podcast

published hace 3 años

MP3•Episodio en casa

You can learn more about Atlanta Freshstart by visiting their website.

Write to us at : kassanndra.mr@zohocorp.com

Check out blogs and past episodes on our bulletin page.

9 episodios

Todos los episodios

1
The Future of Email Marketing: Tips for Success in 2024 34:08

hace 1 year34:08

34:08

Brian Minick, COO of ZeroBounce, elaborates on email delivery versus deliverability, types of emails, and how bad data within CRM can jeopardize your business. Find out about the latest email marketing rules for 2024 brought in by Google and Yahoo to boost your sender scores, and stay ahead of your competition with better sender reputation. Learn more about Zoho CRM’s integration with ZeroBounce here . Follow us on X (Twitter) @zohocrm for the latest updates. Write to us at : kassanndra.mr@zohocorp.com Check out past episodes on our bulletin page.…

1
CRM lessons from a niche travel industry 34:10

hace 3 years34:10

34:10

Darren Burn, Founder of OutOfOffice and MD of TravelGay.com , shares his journey about paving the way for equality in the travel industry and insights about the technological divide that exists between airlines and travel agencies. He dives into CRM specifics that have enabled the growth of his business and enriched his experience as a software user. Follow us on Twitter @zohocrm for the latest updates Write to us at : kassanndra.mr@zohocorp.com Check out blogs and past episodes on our bulletin page.…

1
Customizing your views with Zoho CRM 47:23

hace 3 years47:23

47:23

Chris Kiadii, CEO & Founder of Atlanta Freshstart, discusses how Zoho CRM has made data less daunting and more accessible. We also cover the benefits of in-built app integrations that deliver the much-needed fluidity required by the real estate and service industries, and dive into how personalizing views within CRM using Canvas has truly redefined user adoption within the CRM industry. You can learn more about Atlanta Freshstart by visiting their website . Follow us on Twitter @zohocrm for the latest updates Write to us at : kassanndra.mr@zohocorp.com Check out blogs and past episodes on our bulletin page.…

1
Building Expert Business Solutions with Zoho CRM ft. Dominic Harrington 43:58

hace 3 years43:58

43:58

Dominic Harrington, Founder of Cloud Sauce (A CRM Consultancy that supports businesses to implement Zoho CRM/Zoho One) joins us on our fifth episode to discuss how businesses can craft better solutions with Zoho CRM. Dominic Harrington's book', ''Building Expert Business Solutions with Zoho CRM'' delves into how businesses can make the most use of Zoho CRM's features to achieve more profitable and scalable growth. It covers foundational modules such as Leads, Deals, Contacts and Accounts in-depth along with real-world use cases, also touching upon how to use workflows to innovate best practices and evolve their CRM solutions. Use the code " 25ZOHO " to avail a SPECIAL DISCOUNT on your copy, valid between 29th Oct - 19th Nov, 2021. Follow us on Twitter @zohocrm for the latest updates Write to us at : kassanndra.mr@zohocorp.com Check out blogs and past episodes on our bulletin Host: Kassanndra M. R., Senior Product Marketer, Zoho CRM…

1
CRM in the Simulation Software Industry 25:19

hace 4 years25:19

25:19

Daniel Ericsson (CEO & Founder) joins us on our fourth episode to dive into how Zoho CRM has helped Deflexional, a Swedish startup, that creates tailor-made simulation software to keep their business thriving. Even experts require easy, accessible and affordable simulation software, and that's exactly where Deflexional fits it. A small organisation that focuses on depth and scientific solutions shouldn't allow administrative tasks to take center stage. We learn the different tools that supports Daniel with his mission to create and nurture everlasting relationships with this customers at the start and during the pandemic. You can learn more about Deflexional by visiting their website . Follow us on Twitter @zohocrm for the latest updates Write to us at : kassanndra.mr@zohocorp.com Check out blogs and past episodes on our bulletin Host: Srividhya, Product Marketer, Zoho CRM…

1
Improving CX with Customer Feedback 25:42

hace 4 years25:42

25:42

Debbie Akwara (CEO, Niche CX Group) joins us on our third episode to dive into how Zoho CRM has helped Niche Customer Experience Group, a customer success startup based out of Nigeria and West Africa with executing its customer-centric vision. Niche Customer Experience Group is Nigeria and West Africa's first integrated boutique customer experience management service and solution provider. With a trio of businesses i.e. CX consulting, CX training and CX digital solutions, they work with organizations to help them; understand their customers better, build customer-centric capabilities and improve customer experience when customers buy, use or share their products/services. Niche Customer Experience Group aims to grow West African businesses one customer experience at a time. Visit their website to know more. Follow us on Twitter @zohocrm for the latest updates Write to us at : kassanndra.mr@zohocorp.com Check out blogs and past episodes on our bulletin Host: Kassanndra M.R., Senior Product Marketer, Zoho CRM…

1
The Role of CRM in Lead Nurturing 31:27

hace 4 years31:27

31:27

Catherine Melo (Sales Enablement Manager) joins us on our second episode to dive into how Zoho CRM has helped Infinite Growth, a Sales Accelerator Company based out of Toronto accelerate their business and win new customers. From incorporating the latest technology for their partners to looking for the most efficient cost-effective software, Infinite Growth is always on the lookout for the best software. We discuss ways we can avoid churn to increase your customer loyalty and how they effectively nurture leads by coming up with effective flows for their company and their partners. Infinite Growth aims to form a great partner ecosystem and you can check out their website to know more. Follow us on Twitter @zohocrm for the latest updates Write to us at : kassanndra.mr@zohocorp.com Check out blogs and past episodes on our bulletin Host: Srividhya, Product Marketer, Zoho CRM…

1
CRM in Digital Marketing 32:03

hace 4 years32:03

32:03

Natasha Ellard (Managing Director) and Luke Terzino (Sr. Social Media Specialist) join us on our first episode to dive into how Zoho CRM powers processes at Urban Element, a digital marketing agency based in Oxfordshire, UK. From centralization of processes to capitalizing on a family of apps, Urban Element is ever-enthusiastic about software. We discuss the birth and dominance of social media among the channels of communication, and touch upon some interesting facts about email and podcasts. Visit Urban Element's revamped website to know more. Follow us on Twitter @zohocrm for the latest updates. Write to us at : kassanndra.mr@zohocorp.com Check out blogs and past episodes on our bulletin . Host: Cassy, Product Marketer, Zoho CRM…

1
Zoho CRM Podcast 0:53

hace 4 years0:53