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76. Call Scorecards with David Ashe
Manage episode 429218431 series 3499518
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Call scorecards are often used wrong. Teams use 1-5 scales. Teams score calls and have reps self-absorb feedback. Scorecards are not used for periodic team / individual assessments.
If any of these topics are interesting, dig into this high-energy discussion around a topic I love and many struggle to get right.
Capíttulos
1. 76. Call Scorecards with David Ashe (00:00:00)
2. Improving Sales With Call Scorecards (00:00:01)
3. Empowering Self-Identification in Coaching (00:11:58)
4. Leveraging Technology in Sales Coaching (00:19:35)
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