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Optimizing Phone Conversations to Book More New Patients
Manage episode 403681376 series 3551804
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In this episode, we share valuable insights and practical tips on how to better engage with new patients calling to book more appointments.
We analyzed over 56,000 new patient calls in our database to figure out if what the dental receptionist said over the phone made a big difference and how likely they would be to book the appointment.
Here’s a sneak peek at what you’ll learn:
• Why some dental offices can book 80% of the calls while others can only book 30%.
• How does the location of the office, the services, or the demographics affect the booking rate.
• The step-by-step solution to increase your phone booking rate.
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