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Contenido proporcionado por Oliver Banks. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Oliver Banks o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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293: Becoming A Human Centric Company

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Manage episode 416821390 series 2978503
Contenido proporcionado por Oliver Banks. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Oliver Banks o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Retail is one of the industries with the biggest workforces and with huge volumes of customers to match. People are a vital aspect of retail. Terms like "our people are our most important asset" or "we put the customer at the heart" are often proclaimed but are at risk of being overlooked. Classic business outcomes like profit tend to fight it's way into pole position, guiding us about how we think, behave and act. To help us reflect on how we embrace humanity, Philippa White, author of Return On Humanity, joins to explain and explore what it really means to be human-centred.

Listen to this episode to discover:

  • Why many businesses are 'broken' right now?
  • How a company can adopt more “human” behaviours.
  • Why human-centric businesses are far more commercially successful.

Show notes at www.obandco.uk/293.

  continue reading

300 episodios

Artwork
iconCompartir
 
Manage episode 416821390 series 2978503
Contenido proporcionado por Oliver Banks. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Oliver Banks o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Retail is one of the industries with the biggest workforces and with huge volumes of customers to match. People are a vital aspect of retail. Terms like "our people are our most important asset" or "we put the customer at the heart" are often proclaimed but are at risk of being overlooked. Classic business outcomes like profit tend to fight it's way into pole position, guiding us about how we think, behave and act. To help us reflect on how we embrace humanity, Philippa White, author of Return On Humanity, joins to explain and explore what it really means to be human-centred.

Listen to this episode to discover:

  • Why many businesses are 'broken' right now?
  • How a company can adopt more “human” behaviours.
  • Why human-centric businesses are far more commercially successful.

Show notes at www.obandco.uk/293.

  continue reading

300 episodios

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