Negative Gatekeeping [E168] - Diagnosing the Aftermarket A to Z

Remarkable Results Radio Podcast

Thanks to our Partner, NAPA Autotech

Matt Fanslow shares a story about a mother illustrating the concept of "negative gatekeeping." He connects this to the automotive industry, where subtle criticism of competitors can erode trust and damage customer relationships.

Thanks to our Partner, NAPA Autotech

NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

Contact Information

• Email Matt: [e-mail]
• Diagnosing the Aftermarket A - Z YouTube Channel

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