How to Truly Understand Your Customers

Problem Solvers

#Entrepreneur Interviews #Entrepreneur Media #Business #Entrepreneur

28:24

In our second installment of the Small Business Starter Kit series - we’re tackling a topic that’s sometimes tricky, sometimes confusing, but ever-present: taxes. Hosts Austin and Jannese have an insightful conversation with entrepreneur Isabella Rosal who started 7th Sky Ventures , an exporter and distributor of craft spirits, beer, and wine. Having lived and worked in two different countries and started a company in a heavily-regulated field, Isabella is no stranger to navigating the paperwork-laden and jargon-infused maze of properly understanding taxes for a newly formed small business. Join us as she shares her story and provides valuable insight into how to tackle your business’ taxes - so they don’t tackle you. Learn more about how QuickBooks can help you grow your business: QuickBooks.com See omnystudio.com/listener for privacy information.…

hace un año 54:47

MP3•Episodio en casa

Why do great companies make bad products? The answer is confirmation bias, and a lack of true connection with your customer. Phyl Terry is a pioneer in the field of consumer experience, and shares an important methodology — which helped Facebook in its earliest days! Today, Phyl also helps people who are searching for jobs through the program Never Search Alone.

412 episodios

Problem Solvers

How to Truly Understand Your Customers

Problem Solvers

466 subscribers

published hace un año

MP3•Episodio en casa

412 episodios

#Entrepreneur Interviews #Entrepreneur Media #Business #Entrepreneur

All episodes

Problem Solvers

1
How to Become Shameless (In the Best Way) 41:41

hace 6 días41:41

41:41

Want to pitch yourself with confidence? Want to become better at sales, or just selling yourself? You must learn to be shameless. That's the advice from Jenny Wood, former Google executive and author of the new book Wild Courage: Go After What You Want and Get It. In this episode, she teaches you how and why to embrace shamelessness.…

Problem Solvers

1
How to Be Your Brand's Face, with Angie of Angie's List 31:58

hace 13 días31:58

31:58

Angie Hicks has been the face of Angie’s List (now called Angi) for decades. It’s not a role she wanted, but she knows how important it is — and how to play it perfectly.

Problem Solvers

1
Confessions of a Former Retail Buyer 34:29

hace 20 días34:29

34:29

Want to get your product onto store shelves? Listen to this. Matt Adelmann used to be a buyer at Target, where he was responsible for placing products on shelves. Here are the three mistakes that founders always get wrong about retail — and how you can set yourself up for success.

Problem Solvers

1
How Nintendo (Literally) Changed the Game 30:43

hace 27 días30:43

30:43

In 2006, a debate raged inside of Nintendo: Do they bundle their new Wii console with the game Wii Sports, or sell the game separately? Reggie Fils- Aimé was president of North America at the time, and he argued yes — because even though it meant giving up revenue upfront, it would lead to more Wii sales later. Here, he explains the battle and how he won it.…

Problem Solvers

1
Quitting Can Be Good 42:28

hace 5 weeks42:28

42:28

Entrepreneurs love telling stories of perseverance. But that can be misleading. "In order to succeed, you're going to have to quit the things that aren't worth pursuing," says Annie Duke, author of the book " Quit: The Power of Knowing When to Walk Away ". On this episode, she explains why we should see quitting as a virtue — and how to know when it's time to walk away.…

Problem Solvers

1
Turn A Wild Idea Into A Very Real Business 40:52

hace 6 weeks40:52

40:52

One night, Holden Forrest drew a wild idea on the back of his daughter's math homework: What if he could lower a house into the ground, as a way to escape oncoming wildfires? He couldn't shake this idea, so he started researching whether it's possible — and now, years later, he has a company called HiberTec , multiple patents, groundbreaking technology, and is raising money to build his first prototype. On this episode, Holden explains how to turn a big idea into a real business. Learn more at hibertec.com…

Problem Solvers

1
The 9 Types of People You Need On Your Team 29:36

hace 7 weeks29:36

29:36

There are three types of skills, Jen Kem says: The ability to visualize, strategize, or mobilize. Everyone has these skills in different combinations — and when you can assemble a team with the right mix of combinations, you've built something unstoppable. On this episode, Kem (author of the new book "Unicorn Team") explains how it works, how to identify which combination of types you are, and how to hire the right people.…

Problem Solvers

1
How to Have Time for Everything 31:03

hace 8 weeks31:03

31:03

Money isn't the only definition of wealth. So is time. That's one of the central ideas in Sahil Bloom's new book " The 5 Types of Wealth " — and on this episode, he explains how to become wealthy in time. He offers strategic ways to reallocate your time, how to prioritize what matters, and how to stop feeling like you never have enough of it.…

Problem Solvers

1
Brevity! (You Need It) 40:48

hace 9 weeks40:48

40:48

Founders accidentally create a lot of confusion — because we talk too much! We pitch too many products, tell a too-complex story, and don't often get to the point fast enough. Today, business coach Steve Sims teaches you how to be brief and powerful.

Problem Solvers

1
Taco Bell's CEO Has a Formula for Success 43:49

hace 10 weeks43:49

43:49

Taco Bell CEO Sean Tresvant reflects on his first year as the boss, and talks about how to build an incredible brand. It comes down this formula, he says: math + magic. We spoke because Taco Bell is #1 on the 2025 Entrepreneur magazine Franchise 500, which is out now at entrepreneur.com/franchise500

Problem Solvers

1
The Five Skills That Accelerate Any Career 46:48

hace 11 weeks46:48

46:48

This will sound crazy: When you only focus on your core skillset, your growth slows. Instead, you need to add what Jonathan Goodman calls "leapfrog skills" — a list of five other skills (including writing and human psychology) that will accelerate your growth. Goodman is a hugely successful serial entrepreneur and author of the new book The Obvious Choice. In this episode, he explains how to find and learn your leapfrog skills.…

Problem Solvers

1
How to Truly Understand Your Customers 54:47

hace 12 weeks54:47

54:47

Problem Solvers

1
Can Professionals Drop F-Bombs? 23:44

hace 13 weeks23:44

23:44

Should you curse at work? There isn't much cursing on Problem Solvers, but over on Jason's other podcast Help Wanted , it happens a little more often... and a listener complained! Today, Jason and his Help Wanted cohost discuss when it's appropriate for professionals to curse — and how how to calibrate the trade-off between raw personality and professionalism.…

Problem Solvers

1
"I'm Mad at My Fiancé for Not Including Me in a Business Opportunity!" 36:08

hace 14 weeks36:08

36:08

Morgan is engaged to Jack. Jack didn't include Morgan in a business deal, but she feels *strongly* that he should have. Now she's mad. What should they do? In this episode from Jason's other podcast, called Help Wanted , Jason and his cohost Nicole Lapin help this couple through a rocky moment — and talk about what happens when finances get personal.…

Problem Solvers

1
What Your Taxes Could Be Like In 2025 29:05

hace 15 weeks29:05