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Know Thyself with Ashley Napier
Manage episode 416159170 series 2922251
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This episode of Shoptalk focuses on leadership development in the insurance industry. David Carothers and Ashley Napier discuss key aspects like self-awareness, effective communication, investing in people, and creating a positive work culture. They also explore challenges faced by leaders and offer solutions for navigating a competitive market.
Key Points:
- Leadership Development: Self-awareness, continuous learning, mentorship, and effective communication are crucial for success.
- Investing in People: Providing training and support empowers employees to become better leaders.
- KPIs & Team Alignment: Setting clear goals with measurable KPIs combined with open communication is essential for team success.
- Onboarding & Culture: A well-defined onboarding process sets the tone for employee experience and fosters a positive work environment.
- Seeking Help: Leaders should embrace seeking professional help or guidance to improve their skills and address challenges.
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