Ep 317: Strategic and operational priorities in last mile delivery

Postal Hub podcast

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10M ago 26:12

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Kardinal's Head of Business, Michael Anderson, discusses key findings from Kardinal's recent research into last mile strategy and last mile operations:

Understanding postal and delivery companies' priorities in the last mile
The importance of service quality in parcel delivery
Environment and sustainability as a high level strategic priority
Profitability
Getting fleet and depot design right and routes optimised
Pricing and rate negotiation
Price and quality of service
Organising last mile operations
Getting the employee and subcontractor mix right
Managing resources in the face of fluctuating parcel volumes
Residential and out-of-home delivery
Forecasting environmental impact of delivery fleets
Fleet conversion to low-carbon alternatives
Electric vehicle range
Volumetric challenges of different vehicles
Key challenges for the next decade in the last mile, including sustainability, service levels, and resource management
Reducing driver churn
Solutions to overcome some of these issues
Making data usable in planning and forecasting

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#Business #E-Commerce #Ian Kerr #Postal Hub