Ep 335: Building efficient out-of-home delivery networks

Postal Hub podcast

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11M ago 21:30

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How can delivery companies build efficient out-of-home delivery networks? Cédric Hervet, co-founder and Chief Product Officer at Kardinal, discusses the challenges industry players face in finding the best locations for PUDOs and lockers in terms of profitability and customer coverage:

Why delivery companies are considering out-of-home delivery
Differences between B2B and B2C parcel delivery
First-time delivery
Delivery density
Cost per delivery
Key factors in making out-of-home delivery a success
Customer expectations
Having trusted PUDO partners
Offering customers multiple delivery options, including residential and out-of-home
C2C deliveries
Quality of service, cell availability at parcel lockers, PUDO staff training
Challenges in building effective out-of-home delivery networks
Connecting to existing OOH networks
Network and territory coverage
Defining what coverage means for each delivery area
Optimising the process for building OOH networks
Anticipating parcel hold times

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#Business #E-Commerce #Ian Kerr #Postal Hub