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Contenido proporcionado por Greg & Justin, Swimming Pool and Swimming Pool. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Greg & Justin, Swimming Pool and Swimming Pool o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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Why You Have to Be Perfect with Greg, Justin, and Mike

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Manage episode 420047350 series 2083874
Contenido proporcionado por Greg & Justin, Swimming Pool and Swimming Pool. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Greg & Justin, Swimming Pool and Swimming Pool o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

In this episode, Greg, Justin, and Mike dive deep into the challenges and demands of maintaining perfection within JMax Plumbing. They discuss the relentless pursuit of excellence, the importance of proactive problem-solving, and the critical role of quality control in building and sustaining client trust. With real-life anecdotes and a touch of humor, they highlight the necessity of constant vigilance and thorough communication to prevent and address mistakes before they escalate. This episode offers valuable insights for anyone striving for high standards in their professional work, emphasizing the balance between perfection and practical problem-solving.
Pool Chasers Website
Brought to you by Lyon Financial

Topics Discussed

  • [00:00:49] - Beers of the week
  • [00:02:17] - Episode focus: Discussing common industry issues and personal insights.
  • [00:03:27] - Importance of catching mistakes early and maintaining credibility.
  • [00:05:07] - Example of a client relationship turning sour over a simple miscommunication.
  • [00:07:06] - Learning from mistakes: The necessity of constant client engagement.
  • [00:09:50] - Common plumbing problems: Crossed lines and leaks.
  • [00:13:19] - The role of quality control in preventing client dissatisfaction.
  • [00:18:20] - The cost of goodwill: Balancing financial loss and maintaining relationships.
  • [00:23:15] - Case study: Handling a dirt pile incident to preserve client trust.
  • [00:26:18] - Jobsite etiquette: The importance of communication and professionalism.
  • [00:32:04] - Final thoughts: Embracing the pursuit of perfection while managing imperfections.
  continue reading

311 episodios

Artwork
iconCompartir
 
Manage episode 420047350 series 2083874
Contenido proporcionado por Greg & Justin, Swimming Pool and Swimming Pool. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Greg & Justin, Swimming Pool and Swimming Pool o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

In this episode, Greg, Justin, and Mike dive deep into the challenges and demands of maintaining perfection within JMax Plumbing. They discuss the relentless pursuit of excellence, the importance of proactive problem-solving, and the critical role of quality control in building and sustaining client trust. With real-life anecdotes and a touch of humor, they highlight the necessity of constant vigilance and thorough communication to prevent and address mistakes before they escalate. This episode offers valuable insights for anyone striving for high standards in their professional work, emphasizing the balance between perfection and practical problem-solving.
Pool Chasers Website
Brought to you by Lyon Financial

Topics Discussed

  • [00:00:49] - Beers of the week
  • [00:02:17] - Episode focus: Discussing common industry issues and personal insights.
  • [00:03:27] - Importance of catching mistakes early and maintaining credibility.
  • [00:05:07] - Example of a client relationship turning sour over a simple miscommunication.
  • [00:07:06] - Learning from mistakes: The necessity of constant client engagement.
  • [00:09:50] - Common plumbing problems: Crossed lines and leaks.
  • [00:13:19] - The role of quality control in preventing client dissatisfaction.
  • [00:18:20] - The cost of goodwill: Balancing financial loss and maintaining relationships.
  • [00:23:15] - Case study: Handling a dirt pile incident to preserve client trust.
  • [00:26:18] - Jobsite etiquette: The importance of communication and professionalism.
  • [00:32:04] - Final thoughts: Embracing the pursuit of perfection while managing imperfections.
  continue reading

311 episodios

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