Episode 3: Searching for breadth vs. depth

Pencil Problems

#Society #Philosophy #Business #Podcasting Education #Pencil Problems

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

hace 8 años 1:44:50

MP3•Episodio en casa

Nick and Kent talk about bluetooth headsets, breadth vs. depth, the problem with drop shippers, how grad school is basically paid summer camp, and how Nick is looking for an agent.

49 episodios

Pencil Problems

Episode 3: Searching for breadth vs. depth

Pencil Problems

0-10 subscribers

published hace 8 años

MP3•Episodio en casa

Nick and Kent talk about bluetooth headsets, breadth vs. depth, the problem with drop shippers, how grad school is basically paid summer camp, and how Nick is looking for an agent.

49 episodios

#Society #Philosophy #Business #Podcasting Education #Pencil Problems

Todos los episodios

Pencil Problems

1
Response: Consumer Centric Car Buying App 4:15

hace 4 years4:15

4:15

Nick responds to Kent's idea.

Pencil Problems

1
Episode 48: Pitch: Consumer Centric Car Buying App 3:11

hace 4 years3:11

3:11

I watched this video a long time ago on how to use game theory to buy a car . 5 years ago, I tried it, and it worked. Last year, I tried it again and it worked even better. I pitch Nick a way we could MVP and productize this car buying process for consumers.

Pencil Problems

1
Episode 47: Season 2 Premiere: Let The Past Die 1:34:13

hace 5 years1:34:13

1:34:13

In this Season 2 Premier, Kent and Nick talk about what is here, what was and what is to come.

Pencil Problems

1
Episode 45: Getting the Book Published and It's a Business Not a Side Project. Goals for 2019. 1:07:31

hace 6 years1:07:31

1:07:31

Description Nick's book will be published. Kent decides to stop packing boxes. And Pencil Problems will become a media conglomerate, all in 356 days. Things we talked about Arnold YouTube video Ryan Holiday - Getting advice from mentors Kitchen Confidential Dan Ariely - Predictably Irrational Pencil Problems on Medium…

Pencil Problems

1
Episode 44: Nick's Book is Done, Finishing off Details, Setting Goals for 2019 1:51:59

hace 6 years1:51:59

1:51:59

Nick's Book is Done and he's actually holding it during this episode. This calls for a celebration! But the celebration quickly moves into what is next for the book and where all of this can go in 2019 and beyond. Kent is still worried that Able Cells isn't a business and wants $50,000 or so to make it one. We set some basic 2019 goals and decide to take Christmas off... but you knew that :)…

Pencil Problems

1
43: A new app idea, and practical tips for finding your dream job 1:26:00

hace 6 years1:26:00

1:26:00

In this episode Kent talks about how LinkedIn is really good if you are looking for a job. Kent talks about being open to a bunch of different opportunities and an exercise for finding the right job for you. Meanwhile, Nick has a great idea for an app, and is suffering from imposter syndrome again when it comes to be being an authority in educational gaming for kids.…

Pencil Problems

1
Kent's new career, imposter syndrome v3, dating vs. marrying companies, wolves vs. dogs, building your public persona 57:29

hace 6 years57:29

57:29

In this episode Kent and Nick talk about Kent's career change, building your public persona as a resume or a portfolio, marrying companies vs. dating them, the difference between being a wolf and a dog and so much more.

Pencil Problems

1
Episode 41: Essays, SEO, Project Updates, The New Rap, The Coddling Of The American Mind and more 1:06:26

hace 6 years1:06:26

1:06:26

Nick and Kent talk about the new rap these days, The Coddling Of The American Mind and how we might be messing up a generation of kids, Nick talks about essays and how his book is nearly done. Kent talks Able Cells and SEO.

Pencil Problems

1
Episode 40: Screen time, Project Update, and Ramblings of a Dystopian Future 1:23:03

hace 6 years1:23:03

1:23:03

As part of a long overdue project update, we talk about: Screen time in our household, procrastination, and holding too much inventory.

Pencil Problems

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Episode 39: Tales from the gig economy 1:26:19

hace 7 years1:26:19

1:26:19

Nick and Kent take a different approach on the gig economy and talk about how software, not just hardware is making it possible to crowdsource information in new and interesting ways. Nick argues that it's all about incentives, and Kent and his Dad re-invent power on drive home from the cottage.

Pencil Problems

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Episode 38: Life at a VC Backed Startup 1:39:01

hace 7 years1:39:01

1:39:01

Today Nick picks Kent's brain about his time at Tilt and life at a VC backed startup in the Valley. Tilt allowed users to pool funds for objectives in a simple, social, and frictionless way online. At it's zenith it was valued at almost a billion dollars and has since been acquired by Airbnb.

Pencil Problems

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Episode 37: Starting an e-commerce store. Deep dive + Tips & Tricks. 1:44:37

hace 7 years1:44:37

1:44:37

How To Start an E-commerce Store That Doesn't Dropship

Pencil Problems

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Episode 36: The Other Side of "Hey I have an app idea!" 1:39:53

hace 7 years1:39:53

1:39:53

If you make stuff I'm sure you've been approached about an idea for app or website or video or movie. We talk through our thought process and considerations when taking on other people's projects.

Pencil Problems

1
Episode 35: Feedback From My Editor 49:43

hace 7 years49:43

49:43

Nick gets his writing edited by Michelle Brown! They discuss how this could translate into a book. She goes over bigger on-going themes, framing devices, structure, language. It's a fun listen for anyone who has been following along with my blog or for anyone who writes! Blog: http://medium.com/fatherhood Michelle's book, Safe Words: https://www.amazon.ca/Safe-Words-Michelle-Brown/dp/1926794729…

Pencil Problems

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Episode 34: How much would you pay for Google? 1:23:01

hace 7 years1:23:01