Human Resources - Deep Dive 2: Communication
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Episode 2: Organisational Structures and Communication
In this episode of the GCSE Business Studies Podcast, we explore how organisational structures influence communication within a business. We dive into how centralised and decentralised management structures impact the flow of information and decision-making processes.
Listeners will learn about the different types of communication within a business:
- Downward communication: Information flows from higher levels of management to employees.
- Upward communication: Employees provide feedback or information to management.
- Horizontal communication: Information is shared between departments or individuals at the same level.
We examine the challenges and benefits of each communication type within flat and tall hierarchical structures. The episode also covers the advantages and disadvantages of centralised versus decentralised management structures and discusses the factors influencing a business’s choice of structure, such as:
- Size.
- Growth stage.
- Market needs.
Finally, we touch on the concept of delayering as a strategy to improve communication and reduce costs while addressing its potential impact on spans of control and workload distribution.
Produced by PEELC Strategy Productions, this episode provides clear and practical insights to help you master this key GCSE Business Studies topic.
Credits: Audio and AI assistance powered by Google Notebook LM.
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