#110- Avoid These Mistakes and Save Money with Your Home Service Business

Owned and Operated - A Plumbing, Electrical, and HVAC Growth Podcast

John and Jack share their top three business mistakes, emphasizing lessons learned from these expensive errors. John highlights missteps like adopting a cost-saving-first philosophy by relocating the entire call center operations to the Philippines, expanding to multiple locations prematurely, and appointing the wrong person for crucial accounting roles. Meanwhile, Jack discusses his mistakes, including inadequate due diligence in acquisitions, underestimating the value of customer lists, and flaws in hiring practices. Both hosts explore how these mistakes, often driven by short-term cost-saving measures, resulted in significant financial losses and operational challenges. Join the Owned and Operated podcast for the best in electrical, plumbing, and HVAC growth information!
Episode Hosts:

• John Wilson: @WilsonCompanies
• Jack Carr: @thehvacjack

Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers.
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John Wilson, CEO of Wilson Companies
https://www.wilsonplumbingandheating.com
Jack Carr, CEO of Rapid HVAC
https://rapidhvactn.com

Capíttulos

1. Sharing Business Mistakes (00:00:00)

2. Lessons Learned from a Call Center Relocation (00:01:59)

3. Costly Misstep of Expanding Too Soon (00:03:36)

4. Price of Poor Accounting Leadership (00:06:22)

5. Consequences of Incomplete Due Diligence (00:09:51)

6. Recognizing the Worth of Customer Lists (00:10:33)

7. How Impulsive Hiring Can Stifle Growth (00:12:08)

8. Cost Savings vs. Investment (00:14:01)