James Kavanagh, NCL and Reverse ADM's

Offloaded - The Travel Industry Podcast

Offloaded is back for Season Three!

To kick things off, Richard and AC are joined by possibly the most senior industry leader to appear on Offloaded thus far in the shape of James Kavanagh, Flight Centre Travel Group’s Global CEO of Leisure.

We begin by covering leadership, change and the importance of having mentors and good people around you, before moving onto two of FCTG’s longer-term strategies of growth into luxury travel and forming new partnership options for independent agents to ensure a healthy travel sector.

“We work in a wonderful industry and I think there's so much potential for what's to come,” he says.

Hot on JK’s heels comes a chat with NCL’s Damien Borg and Angela Middleton, who speak of empowering agents via co-branding, a rapid growth in NCL’s group programme and increased options for travellers in Europe who are increasingly cruising as part of a wider holiday.

JK also has some book club recommendations, which we are linking here. They are: Legacy, by James Kerr and The Leadership Pipeline, by Ram Charan. We expect all listeners to have read these in time for the next episode of Offloaded.

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Offloaded Season 3 is supported by Interline Travel. For more information, visit www.interlinetravel.com.au

Capíttulos

1. James Kavanagh, NCL and Reverse ADM's (00:00:00)

2. JK arrives (00:04:19)

3. Interline Travel (00:25:29)

4. JK Returns! (00:27:36)

5. NCL's Damian Borg and Ange Middleton (00:39:29)

6. AC Offloads and Issues Reverse ADM's (00:53:50)

7. On Notice - Jacqui Tufala (01:00:45)

8. Angela Spicer, Name Badge Heroine (01:01:24)