Overcoming Challenges in Delegating Tasks and Decision Making in eCommerce

Not Another eComm Podcast

Yoni Kozminski, Co-Founder and CEO of Escala, shares his insights on the challenges of delegation and decision-making in business. He discusses the common problem of leaders getting caught up in day-to-day firefighting, and the importance of letting go and trusting others to handle tasks and make decisions.
Yoni emphasizes the need for clarity in roles and responsibilities, setting clear goals and metrics, and creating a system for effective communication and feedback. He also addresses the unique challenges of managing remote teams and offers tips for success.
Topics & Timestamps:
[0:00:07] Introduction to the challenges of delegation in business
[0:01:19] Yoni Kozminski's background and role in helping businesses
[0:04:27] The concept of firefighting in business operations
[0:07:08] Emotional attachment and letting go as a leader
[0:09:42] The importance of building feedback loops and systems
[0:11:34] Balancing delegation of decision making in the organization
[0:13:01] The relationship between decision making and scope of accountability
[0:14:14] Budget allocation and business investment decisions
[0:15:26] Setting goals and KPIs for team members
[0:17:09] Allowing team members to make micro decisions
[0:18:20] Building trust and autonomy within the team
[0:20:06] Involving the team in goal-setting for accountability
[0:21:29] Challenges of decision-making and delegation in remote teams
[0:24:07] Importance of clear structure and regular touch points in remote teams
[0:25:36] Tip: Build clarity first to delegate tasks effectively
[0:26:14] Documenting processes and reducing key person dependency
[0:26:47] Yoni's role and expertise in e-commerce consulting
Connect with our guests:
https://www.linkedin.com/in/yonkoz/
https://www.weareescala.com/
https://www.linkedin.com/company/weareescala/
Connect with our host:
Ian on LinkedIn - https://www.linkedin.com/in/iankaneshiro/
Stay connected with Seller Snap:
Website: https://www.sellersnap.io/
LinkedIn - https://www.linkedin.com/company/seller-snap-inc./
Instagram - https://www.instagram.com/sellersnap.io/
Facebook- https://www.facebook.com/sellersnap.io/
Full video episodes are always uploaded on YouTube.
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Capíttulos

1. Overcoming Challenges in Delegating Tasks and Decision Making in eCommerce (00:00:00)

2. Introduction to the challenges of delegation in business (00:00:07)

3. Yoni Kozminski's background and role in helping businesses (00:01:19)

4. The concept of firefighting in business operations (00:04:27)

5. Emotional attachment and letting go as a leader (00:07:08)

6. The importance of building feedback loops and systems (00:09:42)

7. Balancing delegation of decision making in the organization (00:11:34)

8. The relationship between decision making and scope of accountability (00:13:01)

9. Budget allocation and business investment decisions (00:14:14)

10. Setting goals and KPIs for team members (00:15:26)

11. Allowing team members to make micro decisions (00:17:09)

12. Building trust and autonomy within the team (00:18:20)

13. Involving the team in goal-setting for accountability (00:20:06)

14. Challenges of decision-making and delegation in remote teams (00:21:29)

15. Importance of clear structure and regular touch points in remote teams (00:24:07)

16. Tip: Build clarity first to delegate tasks effectively (00:25:36)

17. Documenting processes and reducing key person dependency (00:26:14)

18. Yoni's role and expertise in e-commerce consulting (00:26:47)