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Boosting Hotel Profitability & Guest Experience with Tech
Manage episode 445349245 series 3560444
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Continued coverage from The Lodging Conference 2024 where I chatted Joseph Bojanowski, President of PM Hotel Group. We discuss key strategies hoteliers are usong to combat rising costs and labor shortages by leveraging technology to enhance guest experiences and improve the bottom line.
Learn how the PM team are navigating industry challenges with innovative approaches to drive profitability.
*Hotel margins are under pressure due to rising labor costs and declining RevPAR.
*Strategies to enhance profitability through guest experience and technology.
*How PM Hotel Group is using automation and robotics to free up staff for guest interactions.
*Innovative learning platforms, including TikTok-style training for younger employees.
*Preparing for the future of hospitality amidst labor shortages and economic uncertainty.
#LodgingConference2024 #HospitalityTech #HotelManagement #GuestExperience #HotelIndustry #HospitalityInnovation #HotelProfitability #PMHotelGroup #GlennHaussman1400 episodios
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