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Modernization Planning and the Art of the Possible

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Manage episode 438120273 series 3230842
Contenido proporcionado por NCSEA. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente NCSEA o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Today's episode comes to you on location from Idaho, Massachusetts, Georgia and Indiana. Join Patti Garofalo (Child Support Practice Director with NTT Data) as she hosts a conversation about modernization planning and the art of the possible. Her guests today include Sarah Hurst (Assistant Deputy Commissioner for Georgia Child Support Services), Michele Cristello (Deputy Commissioner of the Child Support Services Division within the Massachusetts Department of Revenue), and Dawn McNeal (Business Consulting Senior Manager, NTT Data). Listen as they talk about the modernization journey, inclusion for the process, feasibility studies and readiness activities. They also discuss the importance of training and preparation, allocation of staff, data management and more. Don't miss out on the favorite quotes they offer for the system modernization endeavor.

  continue reading

178 episodios

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Manage episode 438120273 series 3230842
Contenido proporcionado por NCSEA. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente NCSEA o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Today's episode comes to you on location from Idaho, Massachusetts, Georgia and Indiana. Join Patti Garofalo (Child Support Practice Director with NTT Data) as she hosts a conversation about modernization planning and the art of the possible. Her guests today include Sarah Hurst (Assistant Deputy Commissioner for Georgia Child Support Services), Michele Cristello (Deputy Commissioner of the Child Support Services Division within the Massachusetts Department of Revenue), and Dawn McNeal (Business Consulting Senior Manager, NTT Data). Listen as they talk about the modernization journey, inclusion for the process, feasibility studies and readiness activities. They also discuss the importance of training and preparation, allocation of staff, data management and more. Don't miss out on the favorite quotes they offer for the system modernization endeavor.

  continue reading

178 episodios

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