Microsoft Teams Phone Success At Derby City Council Microsoft Teams Insider podcast

Contenido proporcionado por Tom Arbuthnot. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Tom Arbuthnot o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.

Microsoft Teams Insider »
Microsoft Teams Phone Success at Derby City Council

4d ago 22:06

MP3•Episodio en casa

Kathie Anderson, IT Change Manager at Derby City Council, shares the experience of transitioning to Microsoft Teams and meeting the unique challenges faced by local authorities.

How Derby City Council transitioned from PBX to Skype for Business and then to Microsoft Teams during the pandemic, condensing the six-month rollout into just six weeks to facilitate remote working
Integration of Luware's contact center solution into Microsoft Teams, improving flexibility and efficiency
The significant positive impact on essential services, ensuring critical calls are not missed and enabling rapid response
The power of Luware's Power BI reporting allows Derby City Council to gain valuable insights into call patterns and performance

Thanks to Luware, this episode's sponsor, for their continued support.

85 episodios

#Tech #Tom Arbuthnot