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Episode 17: The "Black Napkin" of Burgers and Fries
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The Black Napkin, Korin Hollinshead, and Jason Richardson’s takeout restaurant in Grand Rapids is a reference to the Frank Zappa song, but it’s also a tongue-in-cheek nod to black napkins associated with high-end dining. Korin shares details of moving from their ice cream tricycle to a brick-and-mortar, as well as how they are leveraging technology to improve their margin and focus on customers and working with her romantic partner.
Links:
National Restaurant Association Report on Ownership Demographics 2022
Restaurant Business Online article: AS TECHNOLOGY USE INCREASES, DATA OWNERSHIP REMAINS A CONCERN
MiBiz article: Any Colour You Like owners plan Black Napkin to-go restaurant in GR
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