Building Customer-centric Models for Wholesale Brokers | Bob Gadaleta, Twin Maples Speciality

Making Risk Flow | The Future of Insurance

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora.

In this episode of Making Risk Flow, Juan de Castro speaks with Bob Gadaleta, Executive Vice President at Twin Maples Speciality, a new division of Starr Insurance designed to focus on serving mid-market businesses through wholesale brokers in the US. Bob joined Starr to assume this newly created position, bringing over 29 years of insurance industry experience in underwriting and field sales leadership, including stints at Hiscox and AIG.
Over the course of their conversation, Juan and Bob discuss how Twin Maples Specialty aims to streamline workflows, use data-driven insights, and attract top talent to provide efficient and innovative solutions for brokers. Plus, the duo also discuss what the insurance industry can learn from the insurtech startup mindset, how prioritisation can lead to superior risk selection, and why brokers don’t want, yet another, portal.
If you'd prefer to watch the episode instead, simply click here!

To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.
Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.
Check out the three most downloaded episodes:

• The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo
• 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada
• Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's