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Contenido proporcionado por Liquid Barcodes. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Liquid Barcodes o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
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#31: Let’s Talk Tims
Manage episode 318663386 series 3234937
Contenido proporcionado por Liquid Barcodes. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Liquid Barcodes o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Tim Horton's is a coffee-led restaurant brand with over 4,800 stores worldwide.
In 2019, the brand finally launched "Tim's Rewards" - their loyalty programme for Canadian and American customers.
This article discusses their loyalty strategy which is based on rewarding frequency and visits to stores rather than customer spend, and offers more varied rewards to customers including baked goods as well as hot drinks to differentiate their programme.
Listen to this week's episode of Liquid Barcodes Live Loyalty podcast to hear how Tim Hortons are leveraging C-Suite support to set themselves an ambitious goal of 100% adoption of their loyalty programme by customers.
Show Notes:
63 episodios
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Manage episode 318663386 series 3234937
Contenido proporcionado por Liquid Barcodes. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Liquid Barcodes o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Tim Horton's is a coffee-led restaurant brand with over 4,800 stores worldwide.
In 2019, the brand finally launched "Tim's Rewards" - their loyalty programme for Canadian and American customers.
This article discusses their loyalty strategy which is based on rewarding frequency and visits to stores rather than customer spend, and offers more varied rewards to customers including baked goods as well as hot drinks to differentiate their programme.
Listen to this week's episode of Liquid Barcodes Live Loyalty podcast to hear how Tim Hortons are leveraging C-Suite support to set themselves an ambitious goal of 100% adoption of their loyalty programme by customers.
Show Notes:
63 episodios
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continue reading
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