EP 205 - Why Taking Really Good Care of Your Employees is the Key to Success with Adina Silberstein

Handling Business

In this episode, we sit down with Adina Silberstein who is the founder, President and CEO of award-winning, Philadelphia-based professional pet sitting, dog walking and force-free, holistic wellness company, Queenie’s Pets®, one of the largest pet care companies in the city. She is a business and leadership coach and a Certified Canine Massage Therapist. Adina is committed to making the lives of pets and their humans better by supporting her clients & communities in learning and practicing holistic, fear-free, force-free and pain-free care for all companion animals. Adina is an active member of many professional associations, including Pet Sitters International, National Association of Professional Pet Sitters, the Pet Professional Guild and more. Adina sits on the Philadelphia Animal Advisory Committee, a team of 10 pet professionals from across the animal disciplines that advises Philadelphia City Council and the city’s Mayor on all matters of the laws governing animals and their management - from companion animals, to the equine police units to wildlife and oversight of the main city shelter. Adina is a writer for national & local pet-related blogs, including Dogster.com, Catster.com & thephillydog.com. A graduate of American University as well as the Goldman Sachs 10,000 Small Businesses program. In this episode you’ll learn: - How to take really good care of your employees - How to take your mobile service business to the next level by creating systems and processes that prioritize efficiency, boundaries and profitability - The pros and cons of opening up a brick-and-mortar shop for your mobile service business - The importance of continuous business education in order to be a solid leader - The benefits of working with a business coach like Adina - How to get involved in your community to grow your business and give back