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Sucré's Secret Sauce with James Vitrano
Manage episode 438273493 series 2930439
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Creating an exceptional guest experience goes beyond just serving great food—it’s about making every interaction meaningful. On this episode of "Give an Ovation," Zack Oates chats with James Vitrano, co-owner of Sucre, who shares his journey from being a lawyer to becoming a leading restaurateur. James opens up about his unique approach to guest service, focusing on kindness, understanding, and connection as the core of his business philosophy. With a background that includes leadership roles at well-known brands like Fat Tuesday, James brings a wealth of experience and a refreshing perspective on how to truly delight guests.
Capíttulos
1. Creating a Five-Star Guest Experience (00:00:00)
2. Enhancing Guest Experience With Ovation (00:09:22)
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