))
183. Beyond HR: Unveiling the Secrets to Customer Service Excellence in Country Clubs
Manage episode 435241378 series 3348206
Contenido proporcionado por Katy Murray. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Katy Murray o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Drawing from my experience in the world of private country clubs, I've discovered valuable lessons that have transformed the way I run my business. Now, I want to share these insights with you—tips and strategies honed in the luxury service industry that can help you elevate your own business and achieve success.
Achieving customer service excellence is all about building a culture where every team member is dedicated to providing outstanding service. By focusing on strategic hiring, comprehensive training, and continuous employee engagement, businesses—whether large or small—can significantly enhance the customer experience. Whether you’re running a private country club or a small business, these strategies can help you build a team that’s not only skilled but also deeply committed to delivering exceptional service. Maintaining a customer-focused approach is an ongoing effort, but the rewards in terms of customer satisfaction and loyalty are well worth the investment.
______________________________
You can find me here:
Instagram: @gingerbiz
Website: https://www.katymurrayphotography.com/
Facebook: https://www.facebook.com/groups/TipsandTricksforyourbusiness
Twitter: https://twitter.com/GingerBizKM
201 episodios
Compartir
