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S2E5: Working with the customers
Manage episode 328567638 series 2633437
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How does the Pingala culture fit with the customers? How do they work and collaborate? And do the customers react to the Pingala culture that is flat and transparent, and with focus on respect and freedom?
“I have seen a lot of surprise with the customers”, Vidya Menon says.
The Pingala culture is carried with the employees to the customers, and that is both challenging and rewarding. Technical AND soft skills must both be in place for that: Communication, negotiation, and connection skills are needed.
“People understand we’re genuinely honest and want to do a good job”, Søren Rolander Langkjær ends the podcast with. Its not just Pingala preaching about the culture. It’s how they function. They walk the talk.
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