56. Sir Nicholas Coleridge CBE DL- Managing change: how boards can steer institutions through ups and downs

Enter the Boardroom with Nurole

#Business #Nurole #Board #Boardroom #Strategy #Entrepreneurship #IT Management #Start #Venture Capital #Private Equity

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

hace un año 48:30

MP3•Episodio en casa

Sir Nicholas is Chair / former Chair of Historic Royal Palaces, Victoria & Albert Museum, British Fashion Council, Professional Publishers Association, Condé Nast Britain and Provost-Designate at Eton College. Tune in to hear his answers to: As a Chair, where have you been most and least effective leading through difficult times? (1:25); How did you know you could handle rapid expansion at Conde Nast? (8:14); When you were Chair of Conde Nast International, how did the board think about cost-cutting? (16:33); What do you think about voluntary redundancy, and how do you balance the welfare of those staying with that of those going? (23:50); What is your approach to fundraising? (27:49); To what extent do boards have an obligation to hold their organisations to account for their history? (33:58) and⚡The Lightning Round ⚡(41:34)

Host: Oliver Cummings

Producer: Will Felton

Editor: Alex Fish

Music: Kate Mac

Audio: Nick Kolt

Email: podcast@nurole.com

Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

116 episodios

Enter the Boardroom with Nurole

56. Sir Nicholas Coleridge CBE DL- Managing change: how boards can steer institutions through ups and downs

Enter the Boardroom with Nurole

published hace un año

MP3•Episodio en casa

Host: Oliver Cummings

Producer: Will Felton

Editor: Alex Fish

Music: Kate Mac

Audio: Nick Kolt

Email: podcast@nurole.com

Web: https://www.nurole.com/nurole-podcast-enter-the-boardroom

116 episodios

#Business #Nurole #Board #Boardroom #Strategy #Entrepreneurship #IT Management #Start #Venture Capital #Private Equity

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Enter the Boardroom with Nurole

1
116. Kate Swann: How board members and chairs add most value to CEOs 43:39

hace 7 días43:39

43:39

Kate Swann is Chair of Moonpig, Beijer Ref, Parques Reunidos, and IVC Evidensia and former CEO of WH Smith. Tune in to hear her thoughts on: As a CEO, where have seen boards add most value? (1:56) Are board members more valuable as individuals, or as a collective? (7:35) What boardroom archetypes are most useful to a CEO? (8:54) What have you learnt from being a NED that would have made you a better CEO? (12:24) What can listed boards learn from PE boards? (14:53) What's the thread that goes through your portfolio roles? (18:53) What has been hardest for you during your CEO to chair transition? (21:57) Are there different CEO archetypes? (27:04) What have been the most challenging situations you have faced as a chair? (28:26) How do you allocate your time as a chair? (31:15) How have you dealt with acquisitions as a chair? (32:32) What is the difference between chair leadership and CEO leadership? (37:46) What personal development are you doing to get better as a chair? (39:48) and ⚡The Lightning round ⚡(41:24) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

1
115. Annemarie Durbin: Chairing building societies & why coaching makes you a better chair 45:48

hace 14 días45:48

45:48

Annemarie Durbin is Chair at YBS. Tune in to hear her thoughts on: How did you become comfortable as Chair of the Yorkshire Building Society (YBS)? (1:50) How much time did you commit, as a new chair, to YBS? (4:45) What lessons have you learnt from previous chair transitions? (7:48) How valuable was having a mentor during your chairship? (9:30) Who are some examples of good chairs you have served under? (11:15) What are some examples of bad chairing? (14:09) What are the most difficult situations you face as a chair? (16:24) What is the difference between a subsidiary board and top co board? (18:38) How does the relationship between a CEO and a chair differ from that between a CEO and their coach? (21:00)Do coaching qualifications make you a better chair? (25:43) What are building societies? (28:11) What are the strategic threats facing Yorkshire Building Society? (33:18) Has previously being a company secretary made you a better NED? (36:40) Has the fact that you sat on a ‘sin-stock’ board ever been an issue in finding new non-exec opportunities? (39:54) And ⚡The Lightning round ⚡(41:55) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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114. Richard Meddings CBE: Chairing NHS England 49:51

hace 21 días49:51

49:51

Richard Meddings is Chair of NHS England. Tune in to hear his thoughts on: What is the governance landscape of the NHS? (3:48) Which parts of the system are most interesting to get involved with as a NED? (6:17) What are the typical challenges NHS Trust board members face? (11:40) Do NHS and commercial organisations approach strategy differently? (16:01) Where have you seen NHS board members add most value? (22:02) Is the turnover of ministers a bad thing for the NHS? (31:11) How power does the NHS England board have to influence long term strategic thinking? (33:26) How did NHS England help resolve the pay dispute? (37:26) Do chairs need prior sector knowledge? (40:11) What board archetypes are NHS England looking for? (42:32) And ⚡The Lightning round ⚡(45:21) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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113. Dr. Tomas Chamorro-Premuzic: Why do incompetent men become leaders? 48:18

hace 28 días48:18

48:18

Dr. Tomas Chamorro-Premuzic is the Chief Innovation Officer at ManpowerGroup and a Professor of Business Psychology. Tune in to hear his thoughts on: How can board members add value during a CEO recruitment process? (2:05) Why do boards still hire incompetent leaders even when they know what traits and behaviours to look out for? (5:51) How should board members assess CEO’s? (13:06) Are psychometric tests useful and worth using? (18:59) What assessments show if a candidate is ‘smart, driven and honest’? (25:57) How do you identify if your CEO is a psychopath? (31:51) How do you remove a narcissist from a board? (37:33) Should boards invest in leadership development for their executives? (38:50) How do you assess someone’s coach-ability? (42:34) and ⚡The Lightning round ⚡(44:47) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

1
112. Rain Newton-Smith, CBI CEO - How CEOs get most value from their boards 42:16

hace 5 weeks42:16

42:16

Rain Newton-Smith is CBI CEO and NED at F&C Investment Trust. Tune in to hear her thoughts on: What advice would you give to CEOs preparing for a new position? (1:45) How have you built a relationship with your Chair? (8:47) How do you ensure a distinction between the roles of CEO and Chair? (13:36) How do you decide whether to share something with your Chair? (17:17) Can you offer some examples where your board has added value to you? (20.01) How has your background as an economist helped and hindered you? (23:10) What sources of support & challenge do you use as CEO? (27:27) How have your non-exec positions informed the way you operate as CEO? (30:13) And ⚡The Lightning round ⚡(35:01) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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111. John Allan CBE: Chairing listed boards: crises and turnarounds 47:08

hace 6 weeks47:08

47:08

John Allan, CBE, is Co-Founder of J&A Mentoring Partners. He was Chair of Tesco PLC and also served as President of the CBI. Tune in to hear his thoughts on: Why did you feel like you had to step down from your roles at Tesco and the CBI? (1:54) How should boards handle personal reputational risk? (5:15) Would you handle the situation differently now? (7:07) When should chairs step down in a crisis? (7:57) As chair, how did you help turnaround Tesco? (10:14) How can boards balance financial returns with ethical conduct? (13:33) How did you think about strategy at Tesco? (15:48) What questions mould a good strategy? (19:39) As Chair, what frameworks do you use to help organisations with international expansion? (26:06) How did you navigate competitive threats? (28:26) How well did the Tesco board understand competition ? (32:37) How can board members get comfortable that management are on top of competitors (33:58) And ⚡The Lightning round ⚡(39:33) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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110. Pamela Dow - D&I in the boardroom 42:30

hace 7 weeks42:30

42:30

Pamela Dow chaired the government's Inclusion at Work Panel. She is the COO at Civic Future and former exec director at the Cabinet Office. Tune in to hear her thoughts on: What were your key takeaways from the government's D&I review? (1:57) Common mistakes organisations make with DEI? (7:50) What data should inform boards decisions on DEI? (10:02) Which organisations are getting DEI right at the moment? (19:28) What are the biggest barriers to implementing D and I strategies? (26:46) Should boards get involved in politics? (30:11) What is ' HR Britain’? (34:23) And ⚡The Lightning round ⚡(40:00) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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109. Professor Stanislav Shekshnia - How to be a good board Chair 43:00

hace 8 weeks43:00

43:00

Stanislav Shekshnia is a professor at INSEAD, where he directs board development programs. He is Chair of TechnoEnergy AG and has held numerous chair and director positions across the EU and US. Tune in to hear his thoughts on: How should Chairs prepare for new roles? (1:42) What can Chairs do to build a sense of team on their boards? (5:42) What are the most effective means boards can use to assess themselves? (13:21) Do you see value in constructive disagreement on boards? (15:51) Do Chairs need industry expertise? (22:21) How do you assess facilitation skills in prospective Chairs? (25:28) How do you handle a CEO who isn’t engaging with the board? (27:56) Would we be better off using professional facilitators or AI instead of Chairs? (30:39) How do you assess yourself as a Chair? (32:09) What do Chairs need to do to own the prep work? (35:38) ⚡The Lightning round ⚡(39:14) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

1
108. Angela Seymour-Jackson - horizontal board careers, AI and CEO succession 47:42

hace 9 weeks47:42

47:42

Angela Seymour-Jackson is Chair of Page Group, Deputy Chair of Pikl, SID at TrustPilot Group, and NED at Future and Janus Henderson Group. Tune in to hear her thoughts on: Can you describe your journey into the boardroom? (1:47) As Chair, what archetypes do you want around the board table? (6:25) What frameworks do you use to understand the range of organisations across your portfolio? (12:32) How do you understand businesses which have less obvious purposes? (17:54) How do you make sure technology is sufficiently embedded in your organisation? (20:04) How are you approaching AI specifically? (23:23) How do you identify and prioritise strategic discussion points like AI on your boards? (28:15) How do you approach CEO succession? (32:15) Are boards too reactive when it comes to succession? (39:11) ⚡The Lightning round ⚡(42:55) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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107. Nadhim Zahawi, former Chancellor of the Exchequer - How government and business should leverage non-exec expertise 46:41

hace 10 weeks46:41

46:41

Nadhim Zahawi is a former cabinet minister and Conservative Party chair. Before his parliamentary career, he founded YouGov, where he was CEO for a decade. Tune in to hear Nadhim’s thoughts on: What have been your sliding doors moments in your journey into the boardroom? (1:58) How did you cut through bureaucracy with the Vaccine Task Force? (10:59) How do you deal with the court of public opinion as someone from a commercial background? (17:50) You brought in previous education secretaries as a pop-up board when you took on the role - was it effective? (24:37) Does government (and business) need a more agile means of accessing external expertise? (30:50) Should people with commercial backgrounds bother applying for government roles? (34:29) Were there specific moments when board members created breakthroughs at YouGov? (36:56) How do you reflect on your decision to go public? (39:46) And ⚡The Lightning Round ⚡(43:48) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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106. Tamara Box - Advisory & professional services boards 50:16

hace 11 weeks50:16

50:16

Tamara Box is a partner at Reed Smith LLP, Chair at Interpath Advisory & The Eve Appeal, NED at Hanover Capital, and Trustee at the Chartered Management Institute. Tune in to hear her thoughts on: Why and how did you put in place an advisory board at Reed Smith? (2:10) Given the talent around the table, why are so many boards dysfunctional? (6:21) How did your advisory board add value to you, and where could it have added more value? (9:29) What would you do differently if you were setting up your advisory board again? (15:49) What challenges did the InterPath board face, transitioning to PE ownership? (19:03) As a board member, what heuristics do you use to understand professional services businesses? (22:21) How do you engage with the exec on vision and strategy? (27:30) How do professional services boards think about beating competition? (28:50) What opportunities did PE ownership provide you as a board? (33:18) How have you built your plural career? (36:37) As Chair, what are you looking for in candidates? (41:35) ⚡The Lightning Round ⚡(44:01) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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105. Eamon Devlin - Board meetings as half-time team talks: boardroom lessons from elite sport 41:20

hace 12 weeks41:20

41:20

Eamon Devlin is adjunct professor and associate fellow at the Saïd Business School, University of Oxford, founder of Minute9, an elite sports consultancy, and co-founder of MJ Hudson, a private equity law firm. Tune in to hear his thoughts on: To what extent do board meetings resemble half-time team talks for the executive? (1:53) How do you decide who should be present at half-time, and can boards use similar criteria? (5:07) How can you get external voices into the discussion without derailing it? (6:42) What lessons can board members learn from alignment around the purpose of team talks? (8:55) What have you learnt about transitioning into team talks that could apply to board meetings? (12:22) How can boards foster the kind of experimental mindset we see in elite sport? (20:59) Can you explain how Chairs might use the ctrl-alt-delete speech in board meetings? (23:00) Do you have any other storytelling tips board members might find helpful? (28:23) Where did the board add value to you at MJ Hudson, and where could they have added more value? (34.28) What are the biggest risks boards need to be aware of when a company goes public? (37:06) ⚡The Lightning Round ⚡(38:49) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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104. Nuala Walsh - Key biases board members need to know to increase influence and reduce decision risk 46:39

hace 13 weeks46:39

46:39

Nuala Walsh is NED at British & Irish Lions and Basketball Ireland, Chair of Innocence Project London, Founding Director of the Global Association of Behavioural Scientists and author of Tune in . Listen to hear her thoughts on: Can you bring to life, blind, dead and dumb spots - the trilogy of errors that lead to bad decisions? ( 2:00 ) If these errors are often unconscious, how can board members know if they are making them? ( 6:07 ) How can board members apply the perimeters framework to determine whether they’re being impacted by their biases? ( 7:15 ) When should they use it? ( 13:52 ) Is there an antidote to these biases? ( 20:18 ) Are there examples from your own experience where you’ve been able to help a board think differently and reach a better decision as a result? ( 23:23) I once failed to prevent a deal which had backing because of interpersonal dynamics rather than economics - what could I have done differently to persuade people? (28:39) Can you reverse-engineer the perimeters framework to influence other people’s decisions? (31:42) How have you built your plural career? (39:03)⚡The Lightning Round ⚡(42:26) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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103. Gerry Brown - Disaster in the boardroom: 6 board dysfunctions you need on your risk register 47:12

hace 14 weeks47:12

47:12

Gerry Brown is Chair of Novaquest Capital Management and G Brown Associates. A plural Chair and NED across private equity, family and listed businesses, Gerry is co-author of three books about boards, including Disaster in the Boardroom . Tune in to hear his thoughts on: Is there such a thing as a comprehensive risk checklist applicable to all boards? ( 2:07 ) How do you apply your framework of the six archetypal board dysfunctions on the boards you sit on? ( 4:01 ) With a limited number of seats, how do you ensure you get the right voices in the boardroom? ( 6:57 ) How do you bring outside voices into the boardroom? ( 9:04) Can you talk about the problem of the distended board at Uber? ( 12:27 ) Are some dysfunctional archetypes more prevalent than others? ( 16:37 ) What relevance do these dysfunctions have beyond big corporates? ( 19:48) What advice would you give a new board member who wants to challenge a successful CEO? ( 23:54 ) How do you define and measure healthy board culture? ( 28:50 ) Can you give an example where you’ve changed a problematic board culture? ( 32:42 ) When haven’t you been able to change board culture? ( 34:59 ) How do you remove control shareholders who are damaging other stakeholders? ( 35:38 ) How do you assess independent directors as a Chair? ( 37:29 ) How do you assess integrity? ( 39:52 ) What professional development do you undertake? ( 40:43 ) ⚡The Lightning Round ⚡( 44:12 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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102. Dr. Douglas Gurr, ex Amazon China President - How boards add most value to CEOs: forecasting, challenge, ways of working, the environment and AI 45:28

hace 15 weeks45:28

45:28

When have boards added most value to you as an exec? ( 2:48 ) When was the last time your board challenged you as CEO? ( 5:38 ) How can non-execs challenge execs, without compromising trust? ( 7:05 ) How have you and the board of the Natural History Museum got comfortable that your 550m transformation project won’t overrun? ( 8:52 ) Could you distill Amazon’s ways of working and how they might apply to boards? ( 12:33 ) Can non-execs help instil good judgement in execs? ( 18:46 ) What are the other ways in which non-execs can materially impact their organisations? ( 25:12 ) How should board members be thinking about AI? ( 28:44 ) What can board members do to better undertake their environmental responsibilities? ( 32:44 ) ⚡The Lightning Round ⚡( 35:11 ) Audience Q&A ( 40:57 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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101. Christmas Bonus: Dr. Ali Parsa - The rise and fall of Babylon Health 45:56

hace 16 weeks45:56

45:56

Ali Parsa founded Babylon Health, which he grew to a $4.1bn equity valuation in 2021 before it entered Chapter 7 bankruptcy liquidation in 2023. Tune in to hear this amazing story, including Ali’s thoughts on: How has your backstory, escaping Iran in the 80s, informed your approach to entrepreneurship? ( 2:20 ) How have you managed to fundraise so successfully? ( 3:21 ) What advice do you have for others who are fundraising? ( 8:01) How did you scale revenues so quickly?(11:24) How did you break into the right distribution channels? ( 15:12 ) How do you identify the right person at partner organisations? ( 16:18 ) Was launching in the UK rather than US a mistake? ( 20:40 ) How did you decide which markets to go after? ( 25:06 ) What can board members do to encourage better cross-functional collaboration? ( 28:24 ) What value did you get from investor-directors? ( 31:13 ) What lessons did you learn through bankruptcy? ( 35:44 ) ⚡The Lightning Round ⚡( 38:39 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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100. Professor Amy C. Edmondson - Psychological safety: how boards have the best conversations to make the best decisions 42:52

hace 16 weeks42:52

42:52

Amy C. Edmondson is a Professor of Leadership & Management at Harvard Business School. Ranked #1 management thinker in the world by Thinkers50, Amy has written seven books, including Right Kind of Wrong and the fearless organization. Tune in to hear her thoughts on: What is psychological safety and why does it matter for board members? ( 1:44 ) Can we overcome our fear of what others think of us, even if we’re aware of it? ( 4:02 ) Isn’t psychological safety just a grandiose term for inclusion? ( 5:12 ) As board members, what should we be looking at to assess our organisation’s psychological safety? ( 7:24 ) Are there predictable events that trigger drops in psychological safety? ( 10:16 ) How can organisations mitigate the impact of remote work on psychological safety? ( 13:10 ) How can boards increase the quality of their conversations through psychological safety? ( 14:14 ) Can you talk about “setting the stage” and specific tactics boards can use to have more candid conversations? ( 17:02 ) How do you sanction violations whilst maintaining psychological safety? ( 19:27 ) How would you advise board members to challenge execs in meetings? ( 24:46 ) How can boards decide if their CEO is a difficult genius to stick with or someone they should let go? ( 26:11 ) Where do we go wrong when thinking about failure? ( 28:51 ) When is it right to proceed via first principles versus A|B testing? ( 34:50 ) Could the boards at VW, Wells Fargo and Nokia have prevented their respective failures? ( 36:08) ⚡The Lightning Round ⚡( 40:01 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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99. Sara Weller CBE - Building a plural career across the private and public sectors, representing customers and disability in the boardroom 43:20

hace 17 weeks43:20

43:20

Sara Weller CBE is Chair of the Money and Pension Service and former/NED at BT, Virgin Money and Lloyds Banking Group and UK Department for Work and Pensions amongst many others. Tune in to hear her thoughts on: How have you built a plural career across the private and public sectors? ( 2:04 ) What are the similarities and differences between the public and private sector board roles? ( 4:08 ) When should people take on their first board position? ( 6:25 ) Can you take on a role too early? ( 9:35 ) How can board candidates make themselves stand out? ( 11:49 ) Are you always the voice of the customer in the boardroom, irrespective of product? ( 19:24 ) How do you balance your personal customer experiences with big data? ( 22:19 ) How do you express challenge as a NED? ( 24:44 ) Can you talk about your own experience of disability in the boardroom? ( 27:07 ) How much time should boards allocate to think about disability? ( 32:13 ) What three things can boards do now to help disabled board members and customers? ( 34:03) ⚡The Lightning Round ⚡( 36:51 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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98. Jenny Knott - Compensation, breaking into new sectors and adding value as a board member 44:44

hace 18 weeks44:44

44:44

Jenny Knott is NED at the British Business Bank, the UK Development Bank & SimplyHealth and Founder of FinTech Strategic Advisors Ltd. Tune in to hear her thoughts on: What was your journey into the boardroom? ( 1:44 ) How did you transition from internal to independent boards? ( 3:50 ) When you were CEO, was your board your highest return on your time invested? ( 6:06 ) Do board members add more value in or outside meetings? ( 10:10 ) Who is board performance for? ( 12:38 ) Can boards really perform their monitoring function? ( 13:19 ) What do NEDs need to understand first when they come onto FS boards? ( 15:45 ) Where do they go wrong? ( 17:52 ) How can NEDs from different sectors get their heads around unfamiliar regulations? ( 20:06 ) Do start-up boards have a different relationship with regulation (versus larger firms)? ( 24:12) Where do they go wrong, engaging with the regulator? ( 26:44 ) What are your key value levers as a Remco member? ( 28:15 ) What would your dream incentive structure look like? ( 32:45 ) Should we include debt in compensation packages? ( 35:05 ) And ⚡The Lightning Round ⚡( 41:18 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

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97. Professor Renée Adams - 6 myths about female board members 30:08

hace 19 weeks30:08

30:08

Professor Renée Adams is a professor of finance at Saïd Business School, University of Oxford, and Fellow of the European Corporate Governance Institute. Tune in to hear her thoughts on: Do popular boardroom surveys provide an accurate picture of women’s underrepresentation? ( 0:56 ) Would the financial crash have happened if Lehman Brothers had been Lehman Sisters? ( 3:38 ) Are crises inevitable? ( 5:02 ) Are there any differences between female and male directors? ( 6:59 ) Why is our current way of thinking about the causes of female under-representation wrong? ( 10:19 ) Does adding women to your board improve shareholder value? ( 16:02 ) Are quotas effective for improving female director representation? ( 18:04 ) What are the latest boardroom myths that need debunking? ( 19:44 ) How would you build your dream board? ( 21:39 ) ⚡The Lightning Round ⚡( 22:26 ) Audience Q&A ( 23:54 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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96. Edwina Dunn OBE - how the board added value to dunnhumby, the company behind Tesco’s clubcard 41:10

hace 20 weeks41:10

41:10

Edwina Dunn the co-founder of dunnhumby, the data analytics company behind Tesco's Clubcard and numerous loyalty programs worldwide. Tune in to hear his thoughts on: What were the key value adds of the dunnhumby board? ( 0:50 ) How did you manage to land the transformative deal with Tesco? ( 3:14 ) How did it feel when you landed the deal? ( 6:54 ) How did you get comfortable making one big bet on one customer? ( 7:56 ) Why were Tesco happy to share their sensitive data with you and not others? ( 9:36 ) Did your investor directors add any value? ( 12:42 ) What was the board’s role in your growth? ( 16:20 ) When and how did you break into new markets? ( 19:16 ) Did all the markets work out equally well? ( 20:16 ) How did you make sure you got the best deals in your strategic partnerships? ( 22:20 ) Did you get your pricing right? ( 23:41 ) If you’d had a board, do you think it would have been able to add more value to you on that journey? ( 28:37 ) What was the single biggest value add of your independent director? ( 31:27 ) How did you do your exit? ( 34:58 ) ⚡The Lightning Round ⚡( 38:22 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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95. Nick Jenkins - How NEDs add value to high-growth businesses: the board’s role in Moonpig’s success 45:42

hace 21 weeks45:42

45:42

Nick Jenkins is Founder and former CEO of Moonpig, former Dragon on Dragon’s Den, Chair of Virtualstock, NED at Green Energy Options and Trustee at Operation Fistula. Nick has recently founded the South Wilts Ski Club, an infinity ski slope in Wiltshire. Tune in to hear his thoughts on: What were your key sources of support and challenge in the early days at Moonpig? ( 2:26 ) How did you pick your first investor-directors? ( 4:40 ) What distinctive value did each of your investor-directors bring? ( 5:42 ) How did you keep going when your investors told you it wasn’t going to work? ( 7:06 ) How did you unlock the value of your board? ( 8:14 ) What was the biggest disagreement you had with the board? ( 9:05 ) Can you talk through your transition from Founder to Exec Chair? ( 10:01 ) How did you strike the balance between autonomy and oversight for your successor? ( 11:34 ) How do you add value as a NED today? ( 13:10 ) What advice do you have for those trying to scale a successful culture? ( 13:51 ) As a board member, how do you make sure organisations make the best use of data? ( 17:09 ) Why did you choose repeat rate as your north star metric at Moonpig? ( 19:32 ) Should all businesses have north star metrics? ( 20:09 ) How do you assess business plans as a board member? ( 22:18 ) How important is it to hit business plan targets? ( 24:53 ) Would your CEOs say your boards are the highest return on their time invested? ( 26:13 ) How do you help your businesses spot opportunities as a board member? ( 28:47 ) How do you help them identify their growth levers? ( 33:52 ) ⚡ The Lightning Round ⚡( 39:57 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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94. Dame Alison Carnwath - Breaking into new sectors, setting remuneration and managing crises in the boardroom 39:33

hace 22 weeks39:33

39:33

Dame Alison Carnwath is Audit Committee Chair at EG Group and Asda, NED at PACCAR and Coller Capital, Chair of Livingbridge Strategic Advisory Board and Senior Advisor at Evercore. She was formerly Chair at Land Securities. Tune in to hear her thoughts on: What was your journey into the boardroom? ( 2:22 ) How did you transition to new sectors as a NED? ( 4:08 ) How do you determine what the critical issues are as a board member? ( 9:23 ) Do you ask for information about why employees leave the company? ( 12:04 ) What do you see as the best board structure? ( 13:34 ) What are your guiding principles for thinking about executive compensation? ( 17:12 ) How have you learnt to deal with non-unanimous agreement in the boardroom? ( 21:52 ) How did you navigate the financial crisis as chair of Land Securities? ( 26:01 ) What was the dynamic between you, the CEO and the rest of the board in that situation? ( 31:37 ) As Chair, what were your sources of support and challenge? ( 32:52 ) ⚡ The Lightning Round ⚡( 34:59 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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93. Joy Harcup & Dame Una O’Brien - The art & psychology of board relationships 42:00

hace 23 weeks42:00

42:00

Joy Harcup is an executive coach and board reviewer at Praesta Partners and author of The Art & Psychology of Board Relationships. Dame Una O’Brien is on the boards of Lloyd's Register Museum and Ashmolean Museum. A former Permanent Secretary of the UK Department of Health, she is a Visiting Fellow at the Institute of Government. Tune in to hear their thoughts on: Can you explain the 7 archetypal negative dynamics you’ve identified? ( 2:53 ) Can you talk through how some of the specific archetypes have played out for you in the boardroom? ( 8:46 ) Can we use the above example to look at the psychology of see-sawing? ( 12:21 ) What do the terms “projection”, “transference” and “pairing” mean in a boardroom context? ( 16:55 ) What would you say to those who dismiss these ideas as psychobabble? ( 19:21 ) Can you give a boardroom example where you have resolved someone’s projection? ( 21:34 ) How have you experienced the doomsday scenario in the boardroom? ( 24:45 ) Can you talk through the “stand-off” dynamic in boardrooms? ( 33:50 ) ⚡ The Lightning Round ⚡( 36:50 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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92. Professor Lynda Gratton - How boards can help redesign work 43:08

hace 24 weeks43:08

43:08

Lynda Gratton is Professor of Management Practice at London Business School, best-selling author of The Shift and The Hundred Year Life, Advisor at Pictet Group and Skills Builder, and Founder of HSM Advisory. Tune in to hear her thoughts on: How can board members help execs redesign work to create a competitive advantage? ( 2:49 ) Can every organisation have purpose and meaning? ( 4:38 ) Can you talk through your idea of different “modes” of work? ( 5:47 ) Do you have any data on the optimum mix of remote versus in-person work? ( 9:28 ) Given the lack of data, should board members encourage execs to experiment? ( 13:22) How can boards balance individual and structural factors when designing work? ( 15:46 ) How do you ensure fairness across teams when structuring work? ( 20:41 ) How do you use personas when thinking about internal talent? ( 22:50 ) What patterns do you see in organisations redesigning work effectively? ( 25:12 ) Where do you see them going wrong? ( 27:21 ) Why isn’t there a clearer link between poor CEO behaviour and share price? ( 28:03 ) Are those who redesign work to be more employee-focused at risk of losing out to those who don’t? ( 32:34 ) What key levers can board members focus on to help execs learn and develop? ( 34:47) How should board members think about investing in managers? ( 37:40 )⚡ The Lightning Round ⚡( 39:32 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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91. Lord Mervyn Davies - Navigating crises in the boardroom 41:42

hace 25 weeks41:42

41:42

Lord Mervyn Davies is Chair of LetterOne, the LTA, Glyndebourne Opera and a variety of high growth companies and SID at Teneo. Formerly, he was a Labour peer and Minister of State and CEO of Standard Chartered plc. As Standard Chartered CEO, was the board a help or hindrance? ( 1:42 ) What are the key lessons you’ve learnt from mentors? ( 3:03) What were the biggest strategic challenges you faced, and how did the board help? ( 4:53 ) As a CEO, did you get better at getting value from your boards? ( 8:50 ) How should CEOs prepare for board meetings? ( 10:18 ) What would your biggest boardroom critics say you got wrong? ( 11:27 ) What happened at LetterOne after Russia invaded Ukraine? ( 15:18 ) How do you manage stress, with such a full portfolio? ( 19:28 ) How did you decide to stay rather than leave at LetterOne, and how did you persevere? ( 21:02 ) What did you learn about communication through the crisis? ( 24:34 ) What did you learn through the crisis at Garden Bridge Trust? ( 28:44 ) What did it teach you about media relations? ( 31:52 )⚡The Lightning Round⚡( 33:39 ) Audience Q&A ( 37:23 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

1
90. Vicky Gosling OBE - Sport Boards 35:44

hace 26 weeks35:44

35:44

Vicky Gosling is Chair of GB Surfing, Board Director at the British Olympic Association, Board Member at Invictus Games UK, and CEO of GB Snowsport. Tune in to hear her thoughts on: What was your strategy for developing such an elite program at GB Snowsport, given the lack of resources? ( 0:48) How did you do things differently to your competitors? ( 3:11) Would you have made the same decision if you had unlimited funding? ( 9:05 ) How has the board helped on the GB Snowsports journey? (11:57 ) Has the board ever been a hindrance? ( 14:10 ) How do you strike a balance between constructive and unconstructive tension? ( 15:09 ) As a CEO, what have you learnt about Chair transitions? ( 18:55 ) What are the most valuable things your board could have offered you as CEO? ( 21:20) How do you manage being a Chair and CEO at the same time? ( 25:43 ) Any tips for those looking to get roles on sport boards? ( 29:31 ) ⚡The Lightning Round ⚡( 33:01 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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89. Mary Ann Sieghart - How women are taken less seriously than men, and what boards can do about it 39:29

hace 27 weeks39:29

39:29

Mary Ann Sieghart is SID at Pantheon International plc, Remco Chair at Guardian Media Group and best-selling author of The Authority Gap . Tune in to hear her thoughts on: What is the authority gap? ( 0:56 ) What would you say to those who challenge the idea women are taken less seriously than men? ( 2:15 ) Why should men close the authority gap, apart from it being the right thing to do? ( 8:16 ) Why has the authority gap developed in the first place? ( 11:12 ) Why aren’t more organisations making the most of the arbitrage opportunity of female talent? ( 15:52 ) Why hasn’t the market corrected the authority gap? ( 17:38 ) How does the authority gap manifest on boards? ( 20:26 ) What can board members do to counteract their bias? ( 22:27 ) How can boards assess their inclusivity? ( 25:09 ) Have you come across organisations that have closed the authority gap successfully? ( 27:55 ) What can men do to promote female voices in the boardroom? ( 30:45 ) Do men and women add different value to boards? ( 33:22 ) What have been the highlights and lowlights of the board dynamics you’ve experienced? ( 38:22 ) ⚡The Lightning Round ⚡( 41:09 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

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88. Cedi Frederick - Building a board portfolio: housing association & NHS trust boards 38:08

hace 28 weeks38:08

38:08

Cedi Frederick is Chair of NHS Kent & Medway and the Centre for Healthy & Empowered Communities, and NED at Sage Homes and Impact Healthcare REIT plc. Tune in to hear his answers to: What does work on a housing association board involve? ( 0:47 ) Practically, how does the Sage Homes board add value? ( 4:50 ) What risks do you worry about most on Housing Association boards? ( 9:38 ) What are the rewards of being on a Housing Association board? ( 12:46 ) What are your key areas of focus on NHS Trust boards? ( 15:10 ) Does the government need to spend more on healthcare? ( 19:01 ) What advice do you have for people with commercial backgrounds who want to join NHS Trust boards? ( 22:55 ) Have you ever felt discrimination in the boardroom? ( 26:27 ) Where have you seen the most positive impact of diversity? ( 28:28 ) ⚡The Lightning Round ⚡( 31:19 ) Host : Oliver Cummings Producer : Will Felton Editor : Alex Fish Music : Kate Mac Audio : Nick Kolt Email: podcast@nurole.com Web : https://www.nurole.com/nurole-podcast-enter-the-boardroom…

Enter the Boardroom with Nurole

1
87. Isabel Fernandez-Mateo - Rejections & professional relationships in the boardroom 39:50

hace 29 weeks39:50