EP31: Isabel Green: Why Relationship Building & Curiosity Are Must - Have Traits in IR

Enquire, the Investor Relations podcast

Have you ever wondered what truly sets successful investor relations professionals apart? In this episode of Enquire, the Investor Relations podcast, we explore how the power of curiosity and relationship-building have helped Isabel Green, Former EVP & Head of Investor Relations at Rolls-Royce and now IR Director at HBX Group, lead a successful IR career.

Relationships Are at the Heart of IR

Isabel shares her journey through various sectors and highlights the importance of diving into new roles and learning as much as possible. For Isabel, being curious and committed to learning is essential for IR, as is the ability to develop great working relationships with investors and colleagues.

We hear her take on how to enhance your messaging for investors, using a mixture of content resources and effective communication that puts the audience’s needs front and centre. She explains how this helps to drive results and build lasting relationships with potential investors.

Throughout the conversation, Isabel also reflects on her experiences managing investor relations during challenging times, including corporate transformations and market fluctuations.

In This Episode:

• Isabel takes us through her career moves and why she found her passion for IR
• The top lessons she learned in IR
• How to strike a balance between transparency with shareholders and company protection
• How to create effective messaging strategies for investors
• The most useful traits and skills IR professionals need
• How IR has evolved throughout Isabel’s career
• Different ways IR teams can track performance
• Rolls-Royce’s approach to IR
• The top trends in IR tech including CRM software and AI
• Advice for starting your IR career
• The biggest challenges Isabel has faced in her career

Quotes:

“If you don't know what's going on in the business, you're not much use to the investors. If you don't know what's going on in the market, you're not much use to your board and your executive team.”

“Being curious, I think is the most important. You've got to love learning. You've got to love understanding new things.”

“If someone ultimately is investing hundreds of millions in your company, they want to look you in the eye. They don't want to be asking a chatbot.”

Resources:

• Connect with Isabel Green