))
Meet Instructure's new CCXO
Manage episode 426761128 series 3574032
Contenido proporcionado por Emma Holtman. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Emma Holtman o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
In this episode, Melissa Loble and Ryan Lufkin sit down with Rachel Orston, the Chief Customer Officer at Instructure, to explore the evolving landscape of customer success. Rachel shares her journey into the field, highlighting the importance of driving both business and learner outcomes. She discusses the future of customer success, emphasizing the crucial role of data, AI, and deeper insights in shaping customer relationships. Throughout the conversation, Rachel underscores the value of being a trusted partner and advisor to customers, while also hinting to upcoming changes and innovations aimed at enhancing value and delivering exceptional customer experiences within Instructure.
9 episodios
Compartir
