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Voicebots in Insurance - Use cases with results that speak for themselves
Manage episode 320463462 series 2953177
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Today, we talk about voicebots in insurance and discuss a couple of effective use cases and how they have helped a real world case study.
We talk about the automation of claims journeys and even why the cancellation process can be a valuable journey to automate.
Especially with the changes in insurance regulation, the voicebots can add to your compliance and improve your customer experience.
Our latest series of podcasts, concentrates on voice and how that is going to impact the next few years with tips along the way. Find out more about voicebots here and if you have any subjects that you would like us to discuss then email [email protected] with the subject Podcast and we will see what we can do ;-)
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