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Voicebots for Utilities - Self service and zero wait times for customers
Manage episode 329766034 series 2953177
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Today we talk about voicebots for utilities. Lets face it they were never great, but utilities are some of the hardest groups of business to get hold of to get anything done.
We talk about some self service journeys and how that might look for your utility operation.
Find out more about voicebots here.
Our latest series of podcasts, concentrates on voice and how that is going to impact the next few years with tips along the way. Find out more about voicebots here and if you have any subjects that you would like us to discuss then email [email protected] with the subject Podcast and we will see what we can do ;-)
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