Disney's Approach to Guest Accessibility: How Social Media is Yelling Fire in the Lightning Lane

Disney Insights

Over the last couple of decades Disney has been attentive and has invested seriously in supporting guests with disabilities. I suppose it was a slow news day, Disney social media influencers decided to call fire in the Lightening Lane. Headlines and statements were irresponsible, and in most cases, just wrong. We will look at Disney's history is providing accessibility. We will look at the statements and changes Disney is looking to enact, and I will offer honest and candid feedback on what is working and what may be the challenges moving forward. All of this comes in the context that I have two Autistic children, one of which struggles to function in tight spaces without impacting the experience of others. If you really want to understand what is happening, join us on this podcast where we will explore the challenges and efforts Disney makes.

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My new book, A Century of Powerful Disney Insights is available! Now available on Amazon!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

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More Disney Insights can be found below!

Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

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The Wayfinder Society--Disney Insights Patreon Page--More Disney Insights to interact with, while supporting the podcast. Here we bring the best in Disney both in terms of the magic of the parks as well as the business behind the magic!

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Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com
Owner/Agents
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Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

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