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Are you a Customer-Centric business? Are you sure?
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Are you a Customer-Centric business? Are you sure? Laura Patterson, President of VisionEdge Marketing, stops by to talk with Culture of Value to share insights on how you can truly know your business is a customer-centric business. Laura shares how you can measure your company's response to customers during "Moments of Truth" to determine whether or not you're truly Customer-Centric. She offers real-world examples of companies who are and those who only think they are. So, where do you stand? Are you a Customer-Centric business?
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