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Neighbourhood Retail Spotlight Series - Episode 3
Manage episode 301892130 series 2980026
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The Good Fork: Tasty Eats, Great Business and Rave Reviews
"Good” does not begin to describe The Good Fork – its offerings, service quality, approach to adversity, even its focus on employee well-being. In this podcast, Zoe Adey-Babinski speaks with Tolga Yalcin, co-owner and Head Chef of the Toronto-based bistro whose Middle Eastern-inspired cuisine has earned it a 4.9 rating on Uber Eats. Zoe and Tolga discuss:
- Tolga and his family’s roots and connection to Turkey
- The ways The Good Fork has pivoted throughout the pandemic, including having to shut down for almost two months a mere five months after opening its new location; adjusting its menu and packaging; and shifting from a 10% takeout model to a 100% takeout strategy
- Working with third-party delivery companies
- Ensuring the well-being of The Good Fork’s staff in light of their busy work week
- The relationship of the business with its landlord throughout the pandemic
Tune in and learn how The Good Fork’s resilience has enabled it to go on “survival mode” while still satisfying customers’ tastebuds – and expectations.
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