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Episode 102: How to gain customers’ trust
Manage episode 454923792 series 2637846
Contenido proporcionado por CIM Marketing Podcast and CIM | The Chartered Institute of Marketing. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente CIM Marketing Podcast and CIM | The Chartered Institute of Marketing o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
This podcast will:
• Explore the factors that foster trust with your customers
• Show why brands use Christmas to gain trust throughout the year
• Reveal the trade secrets of building brand loyalty in your company
Featuring Alicia Skubick, chief customer officer, Trustpilot.
102 episodios
Compartir
Manage episode 454923792 series 2637846
Contenido proporcionado por CIM Marketing Podcast and CIM | The Chartered Institute of Marketing. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente CIM Marketing Podcast and CIM | The Chartered Institute of Marketing o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
This podcast will:
• Explore the factors that foster trust with your customers
• Show why brands use Christmas to gain trust throughout the year
• Reveal the trade secrets of building brand loyalty in your company
Featuring Alicia Skubick, chief customer officer, Trustpilot.
102 episodios
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continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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