HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT…
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From Tech Focus to Business Growth: An MSP Success Story | Sheila O’Brien Hair | Chris Wiser
Manage episode 382392577 series 3523087
Contenido proporcionado por Chris Wiser. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Chris Wiser o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Join us for an insightful episode of the "Building a Profitable MSP" podcast, 🎙️ where Chris Wiser, CEO of 7 Figure MSP, interviews Sheila O'Brien Hair, CEO of My Computer Guy.
🚀They discuss Sheila's journey from a tech-focused business to achieving seven figures and becoming a woman-owned business. 👩💼 Learn about overcoming self-doubt, embracing change, and focusing on growth 📈 and profitability in the world of managed services.
Don't miss this inspiring success story and valuable insights for your own business journey.
👇 We want to hear from you! Share your thoughts, questions, or experiences in the comments below. Hit that "Subscribe" button and give us a thumbs up if you find this content valuable!
_______________________________________________________________________
Important links:
Join our IT & MSP Owners 7 Figure MSP Facebook Group: https://www.facebook.com/groups/ITMSPBOG
Speak to our team on how we can help you 2-3x your MSP revenue: https://www.7figuremsp.com/book-your-call
56 episodios
CompartirManage episode 382392577 series 3523087
Contenido proporcionado por Chris Wiser. Todo el contenido del podcast, incluidos episodios, gráficos y descripciones de podcast, lo carga y proporciona directamente Chris Wiser o su socio de plataforma de podcast. Si cree que alguien está utilizando su trabajo protegido por derechos de autor sin su permiso, puede seguir el proceso descrito aquí https://es.player.fm/legal.
Join us for an insightful episode of the "Building a Profitable MSP" podcast, 🎙️ where Chris Wiser, CEO of 7 Figure MSP, interviews Sheila O'Brien Hair, CEO of My Computer Guy.
🚀They discuss Sheila's journey from a tech-focused business to achieving seven figures and becoming a woman-owned business. 👩💼 Learn about overcoming self-doubt, embracing change, and focusing on growth 📈 and profitability in the world of managed services.
Don't miss this inspiring success story and valuable insights for your own business journey.
👇 We want to hear from you! Share your thoughts, questions, or experiences in the comments below. Hit that "Subscribe" button and give us a thumbs up if you find this content valuable!
_______________________________________________________________________
Important links:
Join our IT & MSP Owners 7 Figure MSP Facebook Group: https://www.facebook.com/groups/ITMSPBOG
Speak to our team on how we can help you 2-3x your MSP revenue: https://www.7figuremsp.com/book-your-call
56 episodios
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1 Taking your MSP from a 1-Person Mindset to an MRR Machine! 1:12:30
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Reproducir más Tarde Reproducir más Tarde Listas Me gusta Me gustaLearn how to take your MSP from a 1-person mindset to an MRR Machine. In this Keynote during the 7 Figure MSPs 2024 Denver Live event, Chris teaches you how to get your mindset straight and turn your It service business into a monthly recurring revenue machine. If you don’t think it's possible for you to double your monthly revenue or are stuck in the same selling cycling as you have always been, this is the episode for you. If you want to talk to our team to learn how we can help you scale, book your call here: https://www.7figuremsp.com/get-started/ 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy…
1 You've Been Implementing AI WRONG All Along. Learn How to Make it the Thought Leader in your Business with Geoff Woods 8:39
How Can You Improve Your Leadership with AI and have you been implementing AI wrong in your MSP? AI is revolutionizing the way business leaders think, strategize, and grow—but are you using it to its full potential? In this exclusive conversation with Geoff Woods, author of The AI-Driven Leader, we break down how AI can enhance leadership, improve decision-making, and free up time for high-impact work. 💡 Key takeaways from this video: ✔️ Why most leaders struggle to implement AI strategically ✔️ How to use AI as a thought partner, not just a tool ✔️ Simple ways AI can boost productivity and accelerate business growth ✔️ The #1 mistake leaders make when adopting AI 👉 Want our guide on the 10 Ai prompts you need in your MSP? Grab them here: https://ln-k.me/ai-prompts 👉 Want to become an AI-driven leader? Grab Geoff Woods’ book on Amazon and check out https://www.aiLeadership.com for a free course on AI-powered leadership! / OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://ln-k.me/7figure-SOC MSP Contract Kit: https://ln-k.me/7figure-contracts Join us for our next live event: https://ln-k.me/7figure-events // FOLLOW ME ON SOCIAL // Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Are you spending all day managing tickets and client requests but struggling to grow your MSP? You’re not alone! The key to scaling your MSP isn’t working harder—it’s working smarter with automation. 🚀 In this episode, you’ll discover three powerful automation strategies that will help you: ✔️ Save time and boost efficiency ✔️ Capture and convert more leads automatically ✔️ Focus on growth instead of getting suck in daily tasks 🔥 Want access to our Exclusive MSP AI Prompts? Download them here: https://ln-k.me/ai-prompts 💡 Want more exclusive training and support? Join our private MSP Growth Community for expert insights and strategies!: https://7figuremsp.link/7figskooly 🔗 Try WiseTrack CRM for FREE! Start your 14-day free trial and get access to personalized coaching to help you automate your MSP today: https://ln-k.me/wisetrack-crm Book a call with our team: https://ln-k.me/7figure-bookacall 👉 Join us for our next marketing webinar here: https://ln-k.me/7figure-marketing 👉 Join us for our next sales webinar here: https://ln-k.me/7figure-sales / OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://ln-k.me/7figure-SOC MSP Contract Kit: https://ln-k.me/7figure-contracts Join us for our next live event: https://ln-k.me/7figure-events // FOLLOW ME ON SOCIAL // Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Discover how PC TechWare transformed its marketing strategy, sales process, and business growth inside our Trailblazer Program. In this case study, CEO Russell Wyatt and COO Matthew Jay share how they went from relying solely on word-of-mouth referrals to implementing a scalable marketing system that helped them quadruple their Monthly Recurring Revenue (MRR)! 🔹 Key Takeaways from This Episode: ✔️ How PC TechWare built a structured marketing and sales process ✔️ The impact of being inside 7 Figure MSP’s Elite, Trailblazers, and Leads Mastery programs ✔️ Why PC TechWare saw a 100:1 ROI after implementing our strategies Book a call with our team: https://www.7figuremsp.com/get-started/ 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy / FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Ready to unlock the secret to scaling your MSP’s revenue in 2025? In this episode, Jamie Busic CEO of Virtual Sprout, reveals how his team transformed their sales process using SDRs and created a consistent lead flow for exponential growth. Here’s what you’ll learn: ✅ The game-changing SDR strategies that work for MSPs. ✅ Why outsourcing lead generation fails—and how to fix it. ✅ The step-by-step process for training effective SDRs. ✅ Proven tactics to increase show rates and close more deals. Book a call with our team: https://www.7figuremsp.com/get-started/ 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Is your Managed Service Provider (MSP) business protected with the right policies? In this episode of the 7 Figure MSP podcast, Paige Taylor, General Counsel at Seven Figure MSP, dives into the five essential policies every MSP needs to safeguard their business, ensure compliance, and strengthen client relationships. 🎙️ In This Episode, You’ll Learn: •Data Security Policies: Protect sensitive client and internal data effectively. •Incident Response Policies: Prepare for data breaches with a solid plan. •Service Level Agreements (SLAs): Set clear expectations with clients. •Acceptable Use Policies: Define proper system usage and ensure compliance. •Compliance and Legal Policies: Stay ahead of evolving laws and regulations. Paige also explains how the MSP Contract Kit provides customizable templates for these policies, making it easier than ever to implement them in your business. 🎯 BONUS: Get actionable tips on updating and customizing these policies to fit your unique MSP needs! 🔗 Resources Mentioned in This Episode: 👉 Grab the MSP Contract Kit: https://7figuremsp.link/contractiy 👉 Join our next Marketing Webinar: https://7figuremsp.link/mktgiy 👉 Join our next Sales Webinar: https://7figuremsp.link/stratiy 📈 Take Action to Grow Your MSP: •Like, Share, and Subscribe to this podcast for more insights. •Leave a Review to let us know your biggest takeaways from this episode. •Book a Call: Learn how 7 Figure MSP can help your business thrive: https://www.7figuremsp.com/get-started/…
Are you looking to sell your MSP? If so, make sure to watch this video as our very own Ryan O'Hara explains how he sold his MSP and the lessons he learned along the way. Want to learn how to take your MSP from tech-focused to sales-focused? Grab our guide here: MSP Tech Stack Guide: https://7figuremsp.link/contractiy Do you want results like this? Book a call with our team: https://www.7figuremsp.com/get-started/ 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Are you struggling to attract clients with your MSP marketing? It might be because you’re focusing too much on your tech stack and not enough on what truly matters to your clients. 🛑 In this episode, we’ll reveal: ✔️ Why marketing your tech stack doesn’t resonate with potential clients. ✔️ The three strategies you NEED to focus on: are solving real problems, raising risk awareness, and storytelling. ✔️ How to use cybersecurity risk assessments to educate clients and increase MRR. ✔️ Why client-focused content and testimonials outperform tech-heavy messaging. It’s time to ditch the tech jargon and start connecting with your audience on what they care about most—solving their problems and protecting their businesses. 🎯 Want to dive deeper? Join our exclusive community for training, webinars, and real-world MSP marketing success stories. Links below! Book a call with our team: https://www.7figuremsp.com/get-started/ 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy Watch this full episode on YouTube: https://youtu.be/A-lf2pqnXIA // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Facebook Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Are you wondering how you can be more productive as an MSP owner? How can you stop wasting time and get more done? If you want to scale your MSP to 7 Figures and beyond, you need to have a productivity system to help you get there. In this interview, our CEO, Chris Wiser shares his secrets to staying productive as the CEO of 7 Figure MSP and back when he ran his own MSP. Want to make sure your sales process is helping you grow? Book a call with our team: https://www.7figuremsp.com/get-started/ 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy Watch the full episode on YouTube: https://youtu.be/WjcIGUkmp5c // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy / // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Do you want to double your MSP revenue? If so, you are going to want to make sure you are pricing your MSP services properly. In this episode, Cindy Phillips, our head sales coach breaks down how much to charge per client and how to put IT service packages together that make sure you are profitable. Want to make sure your sales process is helping you grow? Book a call with our team: https://7figuremsp.com/proof 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Discover how Jerry Morgan of Code Blue Computing turned his struggling MSP business into a thriving seven-figure company. 🚀 Here’s what you’ll learn in this inspiring testimonial: ✔️ The biggest challenges of transitioning from a computer repair shop to an MSP. ✔️ How pricing strategies and community support transformed their business model. ✔️ The power of weekly coaching and quarterly events for continuous growth. ✔️ How focusing on building a stellar sales team fueled their success. Jerry and his team in Denver, Colorado, share their journey from being overwhelmed small business owners to achieving financial and operational freedom. If you’re ready to level up your MSP, this video is for you. Want to put a rocket ship on your business and learn how to double your monthly recurring revenue? Book a call with our team: https://7figuremsp.com/proof 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Struggling with difficult clients who drain your resources and disrupt your team? In this episode, we’ll dive into why firing certain MSP clients might be the best decision for your business—and how to identify who needs to go. Here’s what we cover: ✔️ How to recognize clients who aren’t a good fit. ✔️ The impact of bad clients on your team and business growth. ✔️ Why running a Cybersecurity Risk Assessment (CSRA) can turn troublesome clients into loyal partners. ✔️ Steps to prioritize clients who value your expertise and recommendations. If you’re tired of break-fix plans and clients dictating the terms, this episode is for you. Learn how to regain control, protect your team, and deliver exceptional service to the right clients. Want to put a rocket ship on your business and learn how to double your monthly recurring revenue? Book a call with our team: https://7figuremsp.com/proof 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp Watch this episode on YouTube: https://youtu.be/mtDayAha-ow…
Struggling with the common ‘I need to think about it’ objection during your sales calls? In this video, Cindy Phillips, VP of Sales Coaching at 7 Figure MSP, shares actionable strategies to overcome this sales objection and turn it into a sales opportunity! Learn how to: ✔️ Handle the ‘I need to think about it’ objection with confidence. ✔️ Use targeted questions to uncover client hesitations and move deals forward. ✔️ Prevent objections with a structured sales process. Sales objections don’t have to be roadblocks—they’re invitations to deeper conversations. Whether you’re running an MSP or another IT business, this video will equip you with the tools to navigate objections and close more deals. Want to put a rocket ship on your business and learn how to double your monthly recurring revenue? Book a call with our team: https://7figuremsp.com/proof Watch this episode on YouTube: https://youtu.be/aF09KiwhSEI 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
Discover how Jim Reichard, owner of I’ll Take It Solutions in Birmingham, Alabama, transformed his MSP business using a proven growth strategy. Since partnering with 7 Figure MSP, Jim has overcome plateaus, scaled his company nationwide, and added $1 million in MRR through effective client conversion, cross-selling, and mergers & acquisitions. In this episode, Jim shares: - His journey from steady growth to breakthrough success - Key strategies for building strong client relationships and growing MRR - How the right tools, peer groups, and mindset shifts drove his business forward If you’re an MSP owner looking to increase MRR, attract high-value clients, and scale your business, don’t miss Jim’s insights on leveraging growth strategies for sustainable success. Want to put a rocket ship on your business and learn how to double your monthly recurring revenue? Book a call with our team: https://7figuremsp.com/proof 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
What should you say on a discovery call to close more sales? What about a sales call? Are there certain sales call steps that you need to follow to close the deal? In this episode, our VP of sales, Cindy Phillips is breaking down exactly what to say during a discovery call to make more sales in your MSP. Watch on YouTube: https://youtu.be/u9JAG2AxlVk Want to put a rocket ship on your business and learn how to double your monthly recurring revenue? Book a call with our team: https://7figuremsp.link/booky 👉 Join us for our next marketing webinar here: https://7figuremsp.link/mktgiy 👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy // OTHER RESOURCES TO HELP YOUR MSP GROW // Find out how you stack up against other MSPs: https://7figuremsp.link/quizy MSP Tech Stack Guide: https://7figuremsp.link/contractiy MSP Contract Kit: https://7figuremsp.link/contractiy Join us for our next live event: https://7figuremsp.link/liveiy Join our 0 to 10K Program: https://7figuremsp.link/zeroiy // FOLLOW ME ON SOCIAL // Join us on Skool for more free training and community: https://7figuremsp.link/7figskooly Join our IT & MSP Owners 7 Figure MSP Skool Group: https://www.facebook.com/groups/ITMSPBOG Instagram: https://www.instagram.com/@7figuremsp…
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