Ep 127: Customers "Under Contract" - Pros and Cons of 12, 18, and 24-Month Commitments

Bug Bux Podcast

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3M ago 30:25

MP3•Episodio en casa

Eric and Jake kicked off today’s episode discussing the importance of having a customer agreement, which outlines the services provided, payment details, and other legal protections. They answer a question posted in the Bug Bux Facebook group by Jordan Wheeler. The question is “I've seen more D2D companies doing 18-24 month agreements. What is your general pest agreement length?”
Topics include:
Introduction (0:00)
Topic Introduction: Pest Agreement Length (3:17)
Importance of Customer Agreements (5:00)
Philosophy Behind Term Commitments (6:30)
Pros of Not Having a Term Commitment (10:07)
The Value of Contracts in Customer Retention (13:40)
Pros and Cons of 18- to 24-Month Agreements (19:06)
Final Thoughts on Contracts and Customer Relationships (26:00)

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