Managing Expectations
Manage episode 375464554 series 2910544
In this week's episode we are talking all about managing expectations for your clients. One of the things I have learnt over the years in business is that there can be a lot of heartache and miscommunications in business. I also know that a lot of this can be eliminated out of your business world just by managing expectations.
So let's discuss:
- how you can onboard people into your business so that people know clearly what to expect
- the importance of clarity
- why overpromising and underdelivering will bring you problems
- how automation can be your best business friend
- the role of terms and conditions
So how do you currently manage expectations? What areas can you tweak in your business?
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If you're looking for a friendly and supportive place on the internet then you can join my free facebook group here:
https://www.facebook.com/groups/Socialmediacommunitygroup
Buy your copy of Audience Attraction here
115 episodios